Kirsten Stewart

I am motivated to learn new skills and build on my experience gained to date. I have good interpersonal and communication skills and a variety of experience working as part of a team but equally can work independently when required. I am well organised, keen to learn with a can-do attitude and quick to pick up new skills.

Customer Service Manager at Tesco Engagement Centre (2025-10 – Present)

Providing exceptional service to customers over the phone. Handling their queries, concerns, and feedback with empathy and professionalism.

Digital Marketing Professional Placement / Document Controller at Doric Books (2024-01 – 2024-04)

• Developed and executed the creation of engaging social media posts for the publishing company Doric Books. I was in charge of managing their social media channels to increase the company's online presence and produce content for their target audience.
• Managed social media advertising campaigns for upcoming book launches.
• Delivered presentations to primary school pupils on content creation and online design platforms for their book release in collaboration with Doric Books.

Coffee Shop Assistant at Brechin Castle Centre (2023-05 – 2023-09)

Document Controller at Robertson Construction Tayside (2018-10 – 2020-09)

• I accurately and efficiently controlled the numbering, filing and retrieval of electronically stored and hard copied business documentation.
• Proficient with the electronic business systems Asite, BIM 360 and Project Pages. I used these systems to archive and check the quality of documents and also assist with auditing site files to ensure that correct procedures have been followed.

BA Digital Marketing Degree in Digital Marketing – Robert Gordon University (2025)

HNC Business: Marketing & Public Relations in Business: Marketing & Public Relations – Dundee & Angus College (2021)

SVQ Level 3 Business & Administration in Business & Administration – Robertson Construction

6 Highers, 5 National 5's – Webster's High School