Store Assistant - ALDI - Royal Wootton Bassett
(2025-06)
- Customer service role, replenishing stock, ensuring the store is maintained to a high standard
- Handling cash and customers requirements
- Service to high standards
Support Worker - Horizon care - Swindon
(2024-07 - 2025-02)
Supporting young people in their own homes to live independently. I help them with going to appointments, help them cook, clean and make things abit easier for when they can live without support going forward.
Prison Officer - HM Prison & Probation Service - Gloucester
(2024-02 - 2024-06)
I look after women in custody. Treat them with care and respect. I deal with complex needs and mental health on a daily basis. I am a good communicator. I am used to doing report writing daily.
Prison Officer - HMPS - Cardiff
(2019-09 - 2024-01)
- Looking after those in custody
- Duties include, helping with prisoners enquiries, keeping to a tight routine within the prison, working as a team, daily computer and paperwork
- Building rapport with prisoners to help them stop reoffending
Customer Consultant - Lloyds Banking Group - Newport
(2016-02 - 2016-04)
- Thrive in a busy, customer orientated environment, enjoying the challenges and rewards involved in dealing with many customers with varied queries
- Understanding customers needs. Identifying pathways for Lloyds to assist and provide a great service
- Ability to prioritise work workload
- Understanding and researching the variety of products of the variety offered by digesting financial information and keeping abreast of changes
- Good attention to detail
- Ability to balance the demands of paperwork with face to face meetings
- Taking personal responsibility for my own deliverables and working well with others
Customer Service Assistant - Moto Services - Cardiff
(2015-08 - 2015-11)
- Greet customers and inquire for their preference
- Provide information on new deals and discounts
- Attempt to up-sell deals and provide add-on information
- Following policies and procedures
Trainee Assistant Manager - Coral - Swindon
(2014-12 - 2015-02)
- Give information about betting odds and explaining different ways of betting to customers
- Take payments for bets
- Pay out winnings to customers balance takings after the shop closes for the day
- General housekeeping - Keeping the shop stocked with betting slips, pens and up-to-date odds sheets, making sure the shop's satellite TV and video systems are working, and check that digital display boards show the correct betting odds and results
- Use the computerised betting and till systems
- Report any suspicious betting patterns or under-age gambling to the shop manager
Team Member - Gala Bingo - Swindon
(2009-10 - 2012-03)
- Key responsibility was to front the reception ensuring they had a great experience whilst at Gala Bingo
- I dealt with the sales of books on paper and electronics, checking claims and be responsible for handling money
- Serving within the bar area
- Ensuring housekeeping standards were maintained
