Kishal Bhawsar

After working in various workspaces and having different experiences I can ensure I always perform to the best of my ability, and I am dedicated to my job. I believe work should be enjoyable, and my open mindset allows me to reach that potential. I've worked from behind a bar, behind a desk or taking responsibility for an individual – I make sure I do it to the best I can – I have gathered different communication skills for different situations and im ready to do more in my role always – I encourage customers / colleagues with my friendly nature and conversation and I am also reliable in all areas.

Call Centre Agent - AT Management - Leicester

(2022-01 - 2022-12)

• Increased customer satisfaction by offering friendly, helpful and informative customer service.
• Managed over 300+ calls per day, inbound and outbound.
• Attended regular training to keep up to date.
• Made high volume of sales calls per day exceeding company outbound call targets.
• Friendly communication and the ability to have long or short conversations.

Bartender - Rack and Roll - Leicester

(2021-02 - 2022-01)

• Mixed drinks and served wine, beer and non-alcoholic beverages for 50 + guests per shift.
• Prepared and served beverages that have been ordered at the bar, which can vary from hot drinks, juices, beers and spirits
• Delivered food and beverage service.
• Processed cash, credit card and voucher payments.
• Monitored ice machine production and filled ice dispensing bins.
• Conducted regular counts of bar stock and re stocking bar
• Upheld high standard of cleanliness in all work areas.
• Greeted and seated guests efficiently to establish prompt, high quality service.
• Made product recommendations to customers based on preference, food pairings and special promotions.

Warehouse Worker - Pukka Pies - Leicester

(2020-01 - 2020-07)

• Transferred materials weighing up to 10kg+ using safe manual lifting techniques.
• Cleaned and maintained warehouse in compliance with safety standards.
• Carried out day-to-day warehouse duties with care and attention.

A-Levels - Media / Health and social - WQE (2020)

GCSEs - Maths and English - WQE College (2019)

GCSEs - Health and Social - The City of Leicester College (2018)