Kiyan McDermott
Barista/Retail - entry level job
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About
Having just completed a supported Internship at The Manchester College and gained a range of work-based experience at Dock 10 Studios as a runner, at Diamonds Minds in Digital media and at Cafe 145 in front of house hospitality, I am looking to move into an apprenticeship or part time role.
I have demonstrated a strong work ethic, engaging, fun, confident and outgoing personality, good time keeping and organisational skills in my work placements and am looking to build upon my learning and training with a local employer.
Experience
Employment History
Work Placements as part Manchester College Supported Internship –
Café One Four Five – Urmston Manchester January 2024 - present
Providing a friendly and welcoming front of house hospitality service in this local café,
- Taking orders, preparing drinks using Barista coffee equipment.
- Till experience- taking payments, calculating bills
- Health and safety training
- Multitasking, coping with busy periods, customer concerns in a calm and friendly manner.
Employed as a runner with Dock 10 a TV and Film studio in Salford Quays. Worked as part of the post production team as a general assistant working to provide basic tasks to ensure the smooth running of the production process. Barista trained, providing food and drinks service throughout the day to teams. Learnt good team working and customer service skills as well as multi tasking and working on own initiative.
Diamond Minds- The Sharp Project Manchester – April-July 2023
Worked with this digital transformation business at Sharp Project, tasks and learning included utilising FireAlpaca, a digital graphic tool to produce graphic design work, logos, menus for clients social media campaigns.
Quality Save Urmston Manchester - Jan. to July 2022
Worked as a team member responsible for stock replenishing and display, working with speed and accuracy and complying with standards and targets set by the managers. Customer service – providing a friendly service to support customers,
Education
Education and Qualifications:
The Manchester College – Digital Supported Internship Sept. 22- Present
This course provides work placements and classroom study throughout the course in employability skills such as digital and media, food hygiene, customer service skills to prepare young people for the world of work. The course works with Pure Innovations an employment support organisation for young people with neurodiversity requiring extra support through an Education Health and Social Care plan who are looking to move into work at end of the course.
St Antonys RC High School, Urmston, Manchester Sept. 2017- June 2022
Functional Skills Level 2 English (June 2024)
Functional Skills Level 2 Maths
Food Hygiene certificate- completed level 1 and undertaking level 2
Specialist Training
Microsoft Office Word, Excel, PowerPoint
Teams and Zoom,
Fire Alpaca- digital graphics
Health and Safety Training
Equality & Diversity training
Complaints handling
Customer services training
