Klaudia Kowalska

I am a organized and reliable person with extensive experience in administration, customer service, and team support. Adept at maintaining accurate records, managing schedules, and fostering positive relationships with clients and colleagues. Proven ability to work independently and as part of a team, ensuring smooth daily operations and high standards of service. Which is why I know I would be a great addition to the team for Tarek Associstes LTD

Cleaner at Self-employed (2017-05 – Present)

I have a couple of homes that I clean throughout the week.

• Ensuring the high standard cleanliness of the bathrooms, corridor, staircase, and kitchen. Which includes vacuuming and mopping of floors, Spray and wipe the countertops and bathtubs / showers.
• Maintaining a positive and friendly professional relationship with the tenants in the house's

Pet sitter at Kuba's friends (self-employed) (2019-06 – 2020-12)

A small business where I take care of pets when their owner was going on holiday or needed help with their pet.

• Maintained safety, care and maximizing the wellbeing of the pet.
• Giving updates to the owners with videos, pictures, and messages about the pets.
• Developing a good relationship with the owners, so I can have customers that come back.
• Advertising my services in different social media to tell other owners about my services.

Volunteer Worker at St Ignas Church (2015-04 – 2017-08)

• Worked as part of a team when handing out food supplies to homeless people to ensure each person received an equal amount of food and felt well cared for.
• Ran a stool at a car boot sale to raise funds for the church, this required strong communication skills and customer service when dealing with different customers.
• I created welcoming, friendly, and safe environment for families and service users through building rapport with them.

Receptionist at Siesta Studio (2015-05 – 2015-05)

Work experience placement

• Having a friendly, positive, and welcoming manner towards clients and team members
• Maintained a clean and orderly reception area,
• Captured and processed client information, entering data into online systems for wider company use.Filed and maintained invoices, customer records, and other paperwork to facilitate ease of retrieval.
• Using email marketing to promote the studio to artist all over London.
• Responded to telephone inquiries from clients, vendors, and members of the public.

Store Assistant at Polonez (2015-03 – 2015-03)

• Maintained a safe workplace by complying with health department regulations and food safety standards.
• Enforced policies and regulations to maintain organizational compliance.

Bachelor of Social Science in Psychology – London Metropolitan University (2019-09 – 2021-06)

Higher National Diploma in Business BTEC level 3 – City and Islington College (2019-09 – 2019-06)

GCSEs – The Camden School for Girls (2015-06)