Komalen Mariemoutou

Accomplished and strategic-minded professional with a proven career spanning complex and regulated environments, delivering innovative revitalisation programs, driving operational excellence, leading change initiatives, and fostering high-performing teams to achieve exceptional results. Proven track record in business operations management. Adept at driving revenue growth, achieving top regional status, and consistently exceeding KPI targets.

Skilled in strategic planning, inventory management, and establishing strong relationships with senior stakeholders. Demonstrated expertise in marketing, communications, and promotional campaign management, with a focus on maximising ROI. Expert in delivering exceptional results as a results-focused leader and manager, utilising an open-door management style to provide coaching, training, and mentorship to foster cohesive teams and achieve individual targets and corporate objectives.

Strong financial acumen, proficient in cash handling, bookkeeping, and budget control. Analytical and detail-oriented, with a proven ability to provide insightful data analysis and gap analysis to inform business decisions. Proficient in driving operational improvements, enhancing service quality, and efficiency, whilst spearheading strategic projects to optimise resource utilisation and overseeing the development of innovative systems.

Store Manager Designate - Morrisons PLC - Harpenden

(2023-01)

• Utilise proactive product management techniques to optimise product offerings, ensuring high customer satisfaction and market competitiveness.
• Implement robust stock control mechanisms, resulting in streamlined inventory management and efficient supply chain operations.
• Conduct comprehensive data analysis to identify market trends, forecast demand, and optimise supply strategies, facilitating informed decision-making and driving business growth.
• Maintain a strong commitment to health and safety standards, proactively implementing measures to safeguard employees and comply with regulatory requirements.
• Build and execute performance management strategies to drive individual and team productivity, fostering a culture of excellence and achieving exceptional results.
• Exercised meticulous cash management skills, ensuring accurate financial tracking, minimising risk, and optimising cash flow.
• Account Management (News booking and customer accounts)
• Exhibited exceptional cost control expertise, identifying cost-saving opportunities and implementing measures to maximise efficiency and profitability.
• Employed proficiency in talent acquisition and recruitment, attracting top-tier candidates to support company expansion and meet business objectives.
• Drove business development initiatives, surpassing turnover targets, whilst fostering strong customer relationships through effective communication and strategic account management.

Night Manager - J Sainsburys PLC - St Albans

(2022-01 - 2023-12)

• Scrutinised and regulated key performance indicators including labour cost, shrinkage, waste, and theft, proactively enhancing operational efficiency and fortifying financial viability.
• Deployed strategic planning methodologies, delivered impactful coaching sessions, fostered unparalleled employee engagement, and commemorated notable milestones to drive extraordinary outcomes.
• Delivered a remarkable 2% increase in availability, elevating it to an impressive 96% through effective inventory management and supply chain optimisation.
• Spearheaded the management of high-performing store with remarkable weekly turnover of £1m, orchestrating seamless employee relations, meticulous inventory organisation, and captivating visual merchandising.

Multi-site Manager - Entain PLC (Coral and Ladbrokes) - Radlett

(2015-01 - 2022-12)

Selected to assume direct management of a thriving outlet with a substantial weekly turnover of £75k, overseeing all aspects of operations and assuming accountability for a team of 12 personnel. Executed daily duties, encompassed HR functions, financial management, regulatory compliance, and comprehensive data collation and reporting.

• Equipped with solid knowledge in sports betting and online casino.
• Demonstrated exceptional regional multi-site management skills, consistently attaining top regional status and maintaining exemplary KPI scores throughout.

Venue Manager - Cashino Gaming- Murkur Slots (Retail and hospitality) - Luton

(2013-01 - 2015-12)

Enlisted to oversee the round-the-clock operations of a dynamic 60-gaming machine site, co-ordinating a team of 15 personnel. Assumed complete responsibility for HR duties, including recruitment and disciplinary processes, whilst actively monitoring performance and key performance indicators (KPIs). Leveraged the power of popular social media platforms such as Twitter, Facebook, and LinkedIn to strategically market and promote new products, effectively expanding brand reach and driving customer engagement.

• Generated remarkable profit increases of £25k and £41k in consecutive years, leveraging insightful games analysis and comprehensive turnover reports.
• Demonstrated adeptness in establishing and nurturing strategic relationships with senior management and SG gaming, contributing to sustained success and growth.

Senior Business Executives (IIB Associate) - Institute for Independent Business - Watford

(2011-01 - 2012-12)

Enlisted to deliver expert counsel and guidance to rapidly expanding SMEs, leveraging extensive proficiency in negotiation, presentation, and sales acumen. Provided invaluable support in implementing impactful marketing strategies and seamlessly integrating efficient IT systems. Employed a blend of qualitative and quantitative analysis methods to deliver comprehensive insights, enabling informed decision-making at every stage.

• Conducted comprehensive competitor analysis, facilitated SWOT assessments, and spearheaded strategic planning initiatives to drive effective market penetration.
• Performed thorough assessments, strategically selected, and successfully recruited project managers to deliver tailored support to end clients, ensuring optimal project execution and client satisfaction.

Customer service agent - Betfair

Contract

Shop Manager - Ladbrokes Ltd

Marketing / Accounting / Administration Manager - Advanced Courier Services Ltd

Sales & Customer Representative - Marks & Spencer PLC

Team Leader / Senior Carer - Craegmoor Healthcare Ltd

MBA - Heriot-Watt University

Advanced Diploma - Digital Marketing - Janets.org.uk

Advanced Diploma - Business Administration - West London College