Multilingual Customer Support & Digital Operations Specialist
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A native German speaker with a strong background in professional customer support and remote operations, including high-stakes assistance for premium brands. Through my experience handling complex customer inquiries and critical situations, I have developed an exceptional ability to remain calm under pressure, maintain strict focus, and exercise sound judgment.
I offer a unique blend of analytical precision and creative communication skills. Whether it is ensuring platform safety by objectively evaluating content against strict guidelines, or curating and optimizing digital material to engage an audience, I adapt quickly and deliver consistent results. Passionate about digital media and fluent in both German and English, I am excited to bring my resilience, cultural insight, and strong work ethic to a dynamic remote team.
Teleperformance (2020-01 – 2024-06)
Customer Support at betting office
ΟΠΑΠ Α.Ε. (2017-01 – 2020-01)
NISSAN- Γιάννα Καλλή Ε.Π.Ε. (2024-08 – 2025-01)
Goethe-Zertifikat C1 | Goethe-Institut
Advanced German Language Certification (Native/Fluency level)
Vocational High School Diploma (EPAL / ΕΠΑΛ) | Greece
Secondary vocational education with a focus on practical and technical skills
Secondary School Certificate (Hauptschulabschluss) | Germany
