Kristela Kiafko

Creative and commercially aware marketing and communications professional with a background in journalism, business management, hospitality operations, and social media engagement. Experienced in content creation, client communication, team leadership, and project coordination in fast-paced environments. Skilled at creating engaging content, building customer relationships, managing operations, and supporting brand growth across digital and in-person platforms.

Seeking opportunities in marketing, social media, communications, content creation, or brand coordination.

Assistant General Manager - Tamila - London

(2025-01)

• Manage daily business operations, scheduling, supplier coordination, and service standards
• Lead and motivate large teams while ensuring excellent customer experience
• Handle client-facing communication, issue resolution, and operational performance
• Support business visibility through customer engagement and brand-focused service delivery

Assistant General Manager - Fishworks Restaurants - London

(2023-01 - 2025-01)

• Oversaw day-to-day operations, stock control, budgeting, and supplier relationships
• Supported recruitment, onboarding, and team development
• Maintained high customer satisfaction in a fast-paced environment
• Contributed to promotional activity and customer engagement initiatives

Events Manager - Company of Cooks (CH&CO) - London

(2022-01 - 2023-01)

• Coordinated large-scale events, logistics, and client requirements under strict deadlines
• Prepared quotes, invoices, operational plans, and event communications
• Managed teams and ensured smooth event execution

Journalist - InStyle Fashion Magazine - Athens

(2017-01 - 2018-01)

• Researched, wrote, and edited fashion, beauty, and lifestyle content
• Conducted interviews and collaborated with editorial teams to meet deadlines
• Created engaging written content tailored to target audiences

Journalist - Koinwniki Newspaper - Piraeus

(2016-01 - 2016-12)

• Covered social and community-focused topics
• Conducted research, interviews, and fact-checking
• Produced accurate articles under time pressure

BSc - Business & Marketing - Anglia Ruskin University

BSc - Communication & Mass Media - National & Kapodistrian University of Athens