Operational Response Officer (Security) - CIS Security - London, UK
(2025-08)
- Maintaining 100% site compliance across high-profile corporate client sites while pursuing return to recruitment.
Freelance Recruitment Consultant — Business Development & Billing - Global E-Connect (Healthcare Staffing) - Remote, UK
(2023-03 - 2023-07)
Operating as an independent billing consultant, responsible for the full commercial recruitment cycle — from market development and client engagement to candidate placement and revenue delivery.
- Independently built and billed a freelance recruitment desk from the ground up, generating revenue through end-to-end placement activity across UK and international healthcare markets.
- Won new client instructions by proactively engaging hiring managers and NHS-aligned organisations, expanding the active client base and securing repeat business through strong delivery.
- Placed 200+ nurses and healthcare professionals across the UK and internationally, reducing average time-to-hire by 30% through targeted sourcing and fast candidate-to-client matching.
- Achieved an average 10% cost saving per hire through skilled offer negotiation, maintaining high candidate satisfaction and strong client relationships simultaneously.
- Grew qualified applicant pipeline by 40% by optimising 50+ job postings across Indeed, Reed, and Totaljobs — using performance data to reallocate sourcing budget to highest-converting channels.
- Increased candidate retention rates by 20% through referral engagement strategies and consistent relationship management across active placements.
- Conducted competitor intelligence and market mapping to identify talent gaps, benchmark salaries, and sharpen sourcing strategy.
Office Manager — with Business Development Contribution - On The Go EyeCare - London, UK
(2023-08 - 2024-02)
In addition to managing daily operations, directly contributed to business growth by winning and onboarding a key new client account worth £10,000+/month.
- Won and onboarded a new corporate client account generating £10,000+/month in recurring revenue — identifying the opportunity, leading commercial discussions, and delivering the onboarding process end-to-end.
- Coordinated internal hiring and onboarding administration for 5+ new staff members, reducing onboarding time by 20%.
- Maintained 100% GDPR compliance across all patient and client records.
- Improved appointment scheduling efficiency by 30% through process restructuring and digital workflow improvements.
- Managed end-to-end daily operations for a 3-practitioner clinic including scheduling, communications, and documentation.
Recruitment Consultant (180°) — IT & Healthcare - ARM Services - India
(2015-07 - 2018-08)
Core billing role focused on candidate delivery and placement activity across IT and Healthcare verticals, with strong target attainment and market intelligence.
- Placed 200+ professionals across IT and Healthcare verticals, consistently achieving 100% of monthly placement targets throughout tenure.
- Reduced average time-to-fill by 30% by proactively building candidate pipelines ahead of client briefs using LinkedIn Recruiter, job boards, and referral networks.
- Drove a 25% increase in referral hires through high-quality candidate relationship management and structured engagement strategies.
- Conducted market mapping across IT and Healthcare — tracking competitor hiring, benchmarking salaries, and providing clients with accurate market intelligence.
- Analysed hiring trends and skill demand patterns to proactively build talent pools and reduce time-to-fill in niche IT markets.
- Managed end-to-end candidate journey: CV screening, interview preparation, offer negotiation, and onboarding coordination.
Compliance Officer - MedMatch Group — UK Healthcare Staffing - UK
(2022-03 - 2023-02)
- Managed compliance and vetting for 700+ healthcare candidates — maintaining 100% audit pass rate across all internal and external reviews.
- Reduced compliance file turnaround time by 40% through streamlined document workflows.
- Trained 10+ recruitment team members on documentation best practices, improving onboarding accuracy by 35%.
- Ensured full compliance with Right to Work, DBS, immunisation records, referencing, and mandatory training requirements.
Compliance Consultant - CarePro Services — Healthcare Staffing - UK
(2022-01 - 2022-03)
- Delivered end-to-end compliance and vetting for 50+ nursing staff, achieving a 98% compliance score in internal audit checks.
- Provided GDPR guidance and documentation training to recruitment staff.
- Reduced placement delays by 15% through proactive document management.
Compliance Officer - IMS People Possible — Healthcare Staffing - UK
(2018-08 - 2021-07)
- Oversaw compliance lifecycle for 500+ healthcare staff — maintaining 100% documentation readiness for deployment across all active accounts.
- Streamlined documentation workflows, reducing processing time by 40% and improving team capacity by 20%.
- Collaborated with 15+ recruitment consultants during high-volume onboarding peaks.
- Performed detailed vetting including Right to Work, ID checks, referencing, and mandatory training in line with NHS and CQC standards.
