Ksenia Badalyan

I have an experience of working under high pressure, can easily go from one task to another, successfully adapt to changing environments and produce a big volume of work for a short time without sacrificing quality. I am looking for an opportunity to apply my knowledge and skills in practice and gain an experience which will help me to grow professionally.

Supervisor - In The Park Cafe

(2022-03 - 2023-12)

• Training staff members
• Opening and closing the cafe
• Working in front and back of the cafe
• Dealing with complaints/disagreements
• Making orders online
• Answer emails about tennis courts
• Making sure store is clean and sanitised before leaving for the day
• Report everything to manager

Supervisor - Mission Burrito

(2019-09 - 2020-04)

• opening and closing store
• cashing up
• uploading jobs on indeed,reed,facebook
• taking interviews
• training staff
• support store manager
• working in kitchen, back office and front of house
• dealing with complaints/ any misunderstandings
• preparation for next day
• making orders
• motivate staff

Supervisor - Holland and Barrett

(2018-07 - 2018-11)

• Opening and closing store
• Cashing up
• Training staff
• Working in back office and front office
• Support store manager

Catering assistant - John Lewis

(2017-09 - 2018-04)

• Working front of house, preparing hot and cold food
• Ensuring a clean and tidy work environment
• Providing customers with information about products
• Operating, cleaning and maintaining equipment within the department

Customer Service/Admissions - City of Oxford College

(2016-06 - 2016-09)

• Working in front and back office performing administration tasks
• Consulting prospect students on the study options by email, phone and during the face to face meetings
• Filing and processing documents using Microsoft applications and internal systems
• Using the office equipment

BSc Hons - International Hospitality Management - Oxford Brookes University (2017-09 - 2018-06)

Level 3 Diploma - Access to Higher Education - Humanity combined with social science (Economics, Psychology and Law) - City of Oxford College (2015-09 - 2016-06)

Level 2 Diploma - Planning and Organizing Events - City of Oxford College (2014-01 - 2015-06)

Certificate of Secondary General Education - Tele school Moscow (2002-09 - 2014-05)