Professional Summary
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Skilled and experienced IT Professional with a strong business acumen and an excellent understanding of effective systems and processes. Kudakwashe has been involved in all aspects of the business from administration and support to project and operations management, as well as the implementation of a network security solution based on SonicWall firewalls and ACe Access Points (Enterprise Wi-Fi Configuration), creating a secure environment and improving the speed to simultaneously access data from the internet. He offered support to the Sci-Bono Discovery Centre as it grew from 50 to 350 staff users, ensuring that all IT infrastructure is capable of seamless expansion in a cost-effective manner.
He places great emphasize in all aspects of the business, from administration to training and support, as well as development and project management
He enjoys automating and simplifying work processes. He is detail-oriented, persistent, and able to communicate well verbally and in writing. Have developed an open mindset and view my mistakes as learning opportunities.
His experience in the IT industry has resulted in me developing a passion for information security and database management. His main objective is to maintain a positive attitude even when faced with challenges and stressful situations. To secure a position where I can utilise my management and IT skills, knowledge and experience as a catalyst for business growth in a challenging and rewarding role.
Ensures that a stable IT infrastructure environment is maintained. Monitors and coordinates major projects and overall IT performance and keeping management and staff updated on progress. Coaches and manages an IT technical team responsible for a highly available support service.
Ensured that accurate infrastructure inventory is kept and keep records of the Company staff’s hardware. Provided support, including procedural documentation and relevant reports. Provided printer support and assist with organisational Print Jobs. Ensured that all setups are done in accordance to client request.
