Kunjal Jadav

Results-driven and adaptable professional with experience in fitness retail, administrative support, and customer service. Proven skills in team coordination, CRM management, data analysis, and office operations, gained through roles at Decathlon, Nancy Creations, and Domino's India. Strong organizational, problem-solving, and multitasking abilities, with a track record of delivering excellent customer experiences and supporting business operations in fast-paced environments.

Administrative Assistant - Nancy Creations - Gujarat, India

(2018-01 - 2022-12)

• Managed day-to-day office operations, including documentation, scheduling, and correspondence.
• Assisted in maintaining records, preparing reports, and supporting management in administrative tasks.
• Coordinated with vendors, clients, and team members to ensure smooth workflow.
• Developed organizational and multitasking skills in a fast-paced environment.

Part-Time Crew Member - Domino's India - India

(2019-01 - 2021-12)

During COVID-19

• Assisted in food preparation, order management, and customer service while adhering to health and safety protocols.
• Managed CRM (Customer Relationship Management) system to track orders, customer feedback, and loyalty programs.
• Supported the team in maintaining hygiene standards and efficient store operations during high demand periods.
• Developed teamwork, time management, and adaptability skills in a fast-paced environment.

Sales Executive and Omni Sports Leader - Decathlon Sports India DSI - Dumus Road, Surat

(2024-01 - 2025-12)

Full Time

• Provided expert advice on fitness products and equipment, helping customers achieve their goals.
• Delivered exceptional customer service, resolving queries and ensuring a positive shopping experience.
• Led small teams, coordinated activities, and supported store operations in the fitness department.
• Assisted in stock management, merchandising, and maintaining a safe, organized retail environment.
• Designed graphics and visual content using CorelDRAW to support marketing and branding initiatives.

Warehouse Associate - Amazon Fulfillment Centre - United Kingdom

(2025-10 - 2026-01)

• Picked, packed, and dispatched customer orders with high accuracy.
• Used handheld RF scanners for inventory tracking and order processing.
• Met daily productivity targets in a fast-paced warehouse environment.
• Followed health & safety and quality compliance standards.
• Worked collaboratively within team-based shift operations.

MSc - Business Human Resource Management - Sheffield Hallam University (2025-09 - 2026-09)

Bachelor Of Commerce - B. Com - Himalayan University Itanagar (2017-07 - 2020-07)

Indian School Certificate Examination - Class 12th - Maharashtra State and Higher Secondary Board – Pune (2017-01 - 2017-12)