Relevant Experience
SAP IS-U Senior Consultant, Cognizant April 2023 - Present
Client: Florida Power Ltd. USA
Roles and Responsibilities
- Worked as a SME for SAP IS-U Device Management and Customer Sservice
- Gathered Business requirement from client and translated them into SAP requirements.
- Participated in Workshops process with client on Move-In process requirements.
- Developed BPD and FS from requirement document for Move-In process Automation.
- Planned Project timelines (Sprint planning and effort estimation) in Agile method of project delivery using JIRA and Confluence.
- Created EPIC’s, User story and Task in Jira and assigned them to respective team members.
- Led and managed team of Junior SAP Consultant for project delivery.
- Manage Change movement to quality and Preprod using RevTrack
SAP IS-U Consultant, Atos Aug 2019 – March 2023
Client: NIE Networks Ltd. UK
Roles and Responsibilities
- Worked as a Functional Consultant in areas of SAP IS-U DM/IDE
- Worked as a SME in SAP Process optimization program in production system which reduced manual efforts and resulted into cost savings for the client
- Design and detailing of business process for new service introduction.
- Implemented change requirements as part of a structured change management process
- Written and executed test scripts for different testing cycles for new change request
- Supported the operational teams during the UAT and rollout phases
- Analysed and resolved tickets (incidents) for issues in production using Incident management tools like SNOW/Infra/Remedy.
SAP IS-U Consultant, Infosys June 2018 – Aug 2019
Client: Southern California Edison, USA.
Roles and Responsibilities
- Participated in workshops with client to transform Business requirements into SAP
- Worked on development of FS for Enrolment and De-enrolment process for CCA/DA related to IDEX
- Configured data exchange task for market messages
- Identified and created the test scenarios and test scope from RTM for IDEX related scenarios
SAP IS-U Jr. Consultant, Accenture Aug 2014 – June 2018
Client: EDF Energy Ltd. UK
Roles and Responsibilities
- Created Functional Specifications related to Smart metering Setup process in SAP IS-U
- Participated in Process Improvement program for different business processes.
- Created test Scenarios from RTM
- Conducted user KT sessions for business support unit to make them familiar with new functionalities and resolve their queries.
- Developed tools for end user which enhanced the usability of the product.