Kushal Sharma

SAP Certified IS-U Consultant with 9 years of experience in SAP IS-Utilities (S4/HANA for utilities) Work exposure and expertise in areas of Smart Metering, IDE/IDEX, Device Management /EDM and Billing modules of SAP IS-U. Techno-functional resource with extensive knowledge Utility specific business processes in UK, US, and Northern Ireland utility market (Regulated/Deregulated markets). Ability to lead and manage major IT transformation Programmes in Agile model of project delivery.

Relevant Experience

SAP IS-U Senior Consultant, Cognizant April 2023 - Present

Client: Florida Power Ltd. USA

Roles and Responsibilities

• Worked as a SME for SAP IS-U Device Management and Customer Sservice
• Gathered Business requirement from client and translated them into SAP requirements.
• Participated in Workshops process with client on Move-In process requirements.
• Developed BPD and FS from requirement document for Move-In process Automation.
• Planned Project timelines (Sprint planning and effort estimation) in Agile method of project delivery using JIRA and Confluence.
• Created EPIC’s, User story and Task in Jira and assigned them to respective team members.
• Led and managed team of Junior SAP Consultant for project delivery.
• Manage Change movement to quality and Preprod using RevTrack

Client: NIE Networks Ltd. UK

Roles and Responsibilities

• Worked as a Functional Consultant in areas of SAP IS-U DM/IDE
• Worked as a SME in SAP Process optimization program in production system which reduced manual efforts and resulted into cost savings for the client
• Design and detailing of business process for new service introduction.
• Implemented change requirements as part of a structured change management process 
• Written and executed test scripts for different testing cycles for new change request 
• Supported the operational teams during the UAT and rollout phases
• Analysed and resolved tickets (incidents) for issues in production using Incident management tools like SNOW/Infra/Remedy.

Client: Southern California Edison, USA.

Roles and Responsibilities

• Participated in workshops with client to transform Business requirements into SAP 
• Worked on development of FS for Enrolment and De-enrolment process for CCA/DA related to IDEX
• Configured data exchange task for market messages
• Identified and created the test scenarios and test scope from RTM for IDEX related scenarios

Client: EDF Energy Ltd. UK

Roles and Responsibilities

• Created Functional Specifications related to Smart metering Setup process in SAP IS-U 
• Participated in Process Improvement program for different business processes.
• Created test Scenarios from RTM
• Conducted user KT sessions for business support unit to make them familiar with new functionalities and resolve their queries.
• Developed tools for end user which enhanced the usability of the product.

Education

• Bachelors of Engineering (Electronics & Telecommunication) from Pune University (2010- 2014)
• HSC (Computer Science) Smt. Maherabanau Jr Science College in 2009 -2010