Kweku Welbeck

Built a comparative business case across three competing cloud infrastructure vendors on security, cost, and provisioning, driving a partner selection decision that met ~90% of requirements and owning end-to-end delivery. Delivered a proposal on a smart locker integration, benchmarking vendor technology and distilling the benefits and considerations for stakeholders ranging from engineering peers to the CEO, prompting outreach to the vendor.

Automated

Jira-Datadog ticket creation from monitoring alerts and developed a dashboard giving clear, at-a-glance visibility into incidents, saving senior leads ~4 hours a week.

DevOps Engineer at Traka (ASSAABLOY) (2025-09 – 2026-07)

• Built a comparative business case across three competing cloud infrastructure vendors on security, cost, and provisioning, driving a partner selection decision that met ~90% of requirements and owning end-to-end delivery.
• Delivered a proposal on a smart locker integration, benchmarking vendor technology and distilling the benefits and considerations for stakeholders ranging from engineering peers to the CEO, prompting outreach to the vendor.
• Automated Jira-Datadog ticket creation from monitoring alerts and developed a dashboard giving clear, at-a-glance visibility into incidents, saving senior leads ~4 hours a week.
• Wrote Python and Linux scripts to populate Terragrunt environment templates for infrastructure-as-code deployments across 4 environments (AWS US, AWS EU, Azure US, Azure EU), alongside IAM management and cloud monitoring.

Esports Operations Associate at SIS Ltd (2025-03 – Present)

• Analysed live performance data under time pressure to inform in-match decisions, sustaining a 55% win rate and 98% competitive consistency across 800+ games.

Quality Assurance Lead at Capita (2025-01 – 2025-08)

• Led a team of up to 30, using performance data across 200+ agents to design coaching interventions that lifted operational efficiency by 15% while sustaining 98%+ compliance with GDPR and company standards.
• Validated AI-extracted document data against source records in Excel, logging and explaining errors to the model team to improve extraction accuracy, reducing the error rate by 18%.

MSc in Financial Technology – Coventry University (2026-09 – 2028-06)

BSc in Computer Science – Coventry University (2021-09 – 2024-07)