Kyla

I am a motivated and personable first-year university student with experience in retail and customer service environments. I enjoy working with people and creating positive customer experiences while staying organised and efficient in fast-paced settings. Through my experience as a Styling Assistant, I developed strong communication, teamwork, attention to detail, and problem-solving skills.

I am confident engaging with customers, adaptable to new challenges, and committed to maintaining high standards while continuing to grow within retail and hospitality roles.

Styling Assistant - LEVI STRAUSS & CO

(2024-01 - 2025-12)

• Delivered personalised styling advice and expert product recommendations, driving customer satisfaction & repeat visits.
• Built deep knowledge of denim fits, seasonal collections and current ranges to confidently advise all customer types.
• Maintained high visual merchandising standards and supported store presentation at all times.
• Assisted with stock replenishment and back-of-house organisation to ensure products availability on the shop floor.
• Contributed actively to team sales targets and fostered a positive collaborative store environment.

Retail Assistant - MY MUMS STORES, CARDIFF - Cardiff

(2023-01 - 2024-12)

• Processed 50+ customer transactions daily with accuracy and efficiency in a high-volume retailed environment.
• Assisted customers with product enquiries, recommendations and purchasing decisions.
• Maintained clean, organised and well-presented checkout and shop floor areas throughout shifts.
• Collaborated with colleagues to ensure smooth operations and consistently positive customer experience during busy periods.

Volunteer Cashier & Event Host - PENARTH RUGBY CLUB - Penarth

(2022-01 - 2023-12)

• Volunteer cashier & event host.
• Managed sales and customer service independently during busy match days and club events.
• Handled cash accurately and efficiently through pro-active, well organised service during peak periods.
• Reduced customer waiting times through pro-active, well organised service during peak periods.
• Demonstrated reliability and initiative by covering additional shifts.

LLB - Law - University of Birmingham (2025-01)

A Levels - Stanwell School Sixth Form

GCSEs - Stanwell School (2022-12)