Kyle Witham
General Sales Manager
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About
I am a dedicated, energetic and ambitious individual who has developed a mature and responsible approach to any task/situation that I am presented with. I have the ability to identify, prioritise and resolve issues to optimise resources/time and have a keen sense of business needs with exceptional aptitude for managing projects from start to finish.
Experience
General Sales Manager - Axholme Car Exchange
(2023-07)
Manage the day-to-day operations of a family-run used car dealership holding 120–135 vehicles in stock and delivering an average of 90 vehicle sales per month. I work closely with the Director across all areas of the business, effectively operating the dealership on the owner's behalf while maintaining responsibility for sales performance, profitability, stock management, customer satisfaction, and team leadership. Since joining Axholme Car Exchange, I have played a key role in the company's growth, increasing stock levels from 60 to over 120 vehicles.
This expansion helped drive a significant rise in monthly sales, from an average of 50 vehicles to 90 vehicles per month, with a record-breaking peak of 97 vehicles sold in a single month.
- Oversee the daily operation of the dealership, including opening/ closing of the dealership and overall business performance.
- Source and purchase vehicle stock through auctions and trade channels, ensuring a consistent supply of quality used stock.
- Monitor and manage cash flow to support business profitability and operational efficiency.
- Prepare and submit customer finance proposals, working closely with finance providers to secure approvals and maximise conversions.
- Build and maintain strong customer relationships, delivering exceptional service throughout the sales journey.
- Handle customer complaints and resolve issues professionally to maintain high levels of customer satisfaction.
- Manage all aftersales activities, ensuring customer concerns are addressed promptly and effectively.
- Conduct accurate vehicle appraisals and part-exchange valuations using live market data and industry valuation tools.
- Lead, organise, and motivate the team by allocating daily tasks and monitoring performance.
- Coordinate vehicle preparation processes, ensuring stock is retail-ready and presented to a high standard.
- Source vehicle parts and manage supplier relationships to support efficient vehicle preparation and repairs.
- Consistently achieve vehicle sales targets while maintaining strong profit margins.
- Create high-quality vehicle advertisements, including photography, vehicle descriptions, and online listings.
- Manage stock advertising across Auto Trader and other online sales platforms to maximise visibility and enquiries.
- Build and maintain strong relationships with finance representatives and key business partners.
- Analyse live market trends and stock performance, implementing strategic pricing adjustments to improve enquiry levels and stock turn.
General Sales Manager - Motors 2 Go - Doncaster
(2021-07 - 2023-06)
This is a family run, used car dealership based in Doncaster units and delivers on average 90 used cars per month. Within this role I am responsible for the day to day running of the business as the owner would spend 6 months of the year abroad. I operate this business as if it's my own on behalf of the owner and my role as manager also includes having to sell stock.
- Opening and closing the business
- Buying stock from auction and sourcing new stock
- Managing cash flow
- Customer financial proposals
- Customer relations
- Dealing with complaints
- Aftersales
- Appraisal and valuation on customers part exchanges
- Organising staff and setting daily tasks for the team
- Arranging all cars for prep ready for sale
- Sourcing parts
- Selling cars
- Photographs
- Listing cars on Autotrader portal and other sales platforms
- Building relationships with the finance representatives
- Checking the lives markets to see how our stock is performing and make price reductions to encourage enquiries where needed
Sales Manager/ Sales - Affordable Cars, Driffield - Driffield
(2018-10 - 2020-06)
This is a family run used car dealership with over 100 used cars on their stock list. On a daily basis I make sure that all customer enquiries are appointed and potentially dealt over the phone subject to a reservation fee. I am responsible for all aspects of the role ranging from selling/handing over the vehicle to dealing with after sales and complaints. I open/close the dealership on a daily basis and also manage other members of staff all whilst selling in excess of 40 cars each month.
- Financial proposals
- Photographing vehicles
- Advertising vehicles online
- Tailoring financial packages to suit individual customer needs
- Admin and finance paperwork
- Negotiations and deal making
- Opening/closing business on a daily basis
- Dealing with complaints
- Test driving vehicles with customers
- Building/maintaining report with customers
- Leading team meetings
- Delegating tasks to staff members on a daily basis
Project Manager/ Contracts Manager/ Business Owner - Investment4Properties Ltd - South Yorkshire
(2015-02 - 2018-10)
Investment4Properties Ltd was a business I incorporated myself. Our goal was to purchase and then renovate discounted property; adding value for purposes such as resale or re-mortgage. This style of acquisition soon became very popular to other bidding property investors, enabling me to enhance the business further, by introducing a hands free property building portfolio service for out of area and international clients.
The business itself grew rapidly and became a great success around South Yorkshire.
- Property acquisition
- Client liaison/education
- Day to day running of the business
- Cash flow forecasts/predictions
- Delegation of works
- Written job quotations
- Site health and safety
- Ordering of materials to site
- Staff conduction/ Staff wages/Holiday/Sickness etc.
- Finances
- Client meetings/Corporate days out
- Private consulting
- CDM regulations
- Building control applications
- Planning
- Account management/Project management
Sales Executive - Stoneacre Motor Group
(2008-03 - 2015-02)
This was my first job in the motor trade after leaving school. I was closely monitored and trained by my General Manager to sell cars. During my time at Stoneacre I worked hard to exceed my targets and soon became a top performer, not just in my local branch but throughout the company as a whole.
- Negotiations and deal making
- Time keeping
- Self-motivation
- Team work
Education
GCSEs - Macaulay Catholic High School (2002 - 2007)
