Customer service
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39 years old. Two children of 16 and 13. I have been in hospitality and customer service for 23 years. I am now changing career to office and admin work
Waitress then Silver Service at Rockingham Motor Speedway (2003-01 – 2005-12)
I started off in the canteen and progressed to silver service. Serving for special events and conferences.
Bar Maid at Village Inn Corby (2005-01 – 2006-12)
I served drinks, cleaning duties and sometimes bouncer duties as it was a pub/nightclub.
Waiting staff/supervisor/barmaid at TMSL recruitment (2006-01 – 2008-12)
This was a catering agency where we travelled to sports events, festivals and Wembley stadium where I got the privilege of meeting quite a few v.i.p
Shop assistant and events organizer at Sweet Memories Sweet Shop (2018-01 – 2018-12)
I just served customers but also put together party favours and gifts and organized any party events.
Bar maid and waitress at The Chequers, Ampthill, Bedford (2020-01 – 2021-12)
Main duties included customer service, serving food and drinks. General cleaning of the pub. Left due to company going into liquidation during covid
Restaurant Assistant Manager at Zizzi's Bedford (2021-01 – 2022-12)
Managing staff and restaurant and making sure shifts run as smooth as possible. Including customer complaints, takeaways, general paperwork.
Barmaid/waitress at Knife and Cleaver, Houghton Conquest (2022-01 – 2023-12)
Main duties include running of the bar mostly, taking orders, cleaning etc.
Barista maestro at Costa Coffee Bedford drive thru (2023-01 – Present)
Main duties include, running a shift, making sure store runs efficiently. Customer service, cashing up, paperwork, closing of the store. General management. Also cleaning duties making of drinks and food.
GCSE – Lodge Park Technology College (2003-07)
Counselling Level 2 in Counselling – Tresham College Corby (2017-05)
Level 2 diploma in IT and digital skills
