Kyriyon Allen

Motivated construction professional with nearly three years of progressive experience in waterproofing, team leadership, sales, customer service, and operations management. Promoted from Technician to Crew Chief, Foreman, Sales Consultant, and now Service Manager through consistent performance and leadership. Experienced in training employees, managing homeowner relationships, resolving service issues, and driving customer satisfaction.

Skilled in managing field teams, solving problems, and improving operations. Creative and detail-oriented editor with experience in video editing, content creation, and storytelling. Open to new career opportunities and remote work.

Service Manager at Ohio State Waterproofing (2026-04 – Present)

• Manage service operations and handle escalated homeowner concerns.
• Train and mentor new technicians and team members.
• Diagnose waterproofing issues and recommend effective solutions.
• Schedule service appointments and coordinate with production teams.
• Maintain strong communication with homeowners to ensure satisfaction.
• Ensure company quality standards and follow-up on completed projects.

Foreman at Ohio State Waterproofing (2025-10 – 2026-04)

• Led crews on residential waterproofing projects.
• Managed daily operations, timelines, and job site safety.
• Trained crew members and ensured consistent quality workmanship.
• Communicated with homeowners and management on project updates.
• Ensured projects were completed on time and to company standards.

Sales Consultant at Ohio State Waterproofing (2025-06 – 2025-10)

• Conducted in-home inspections and assessments.
• Educated homeowners on waterproofing solutions and systems.
• Built trust and strong relationships with customers.
• Closed residential sales using product knowledge and effective communication.
• Worked closely with production teams to ensure successful project execution.

Crew Chief / Waterproofing Technician at Ohio State Waterproofing (2023-11 – 2025-06)

• Installed interior and exterior waterproofing systems.
• Performed foundation repairs and drainage installations.
• Operated equipment and power tools safely and efficiently.
• Promoted to Crew Chief based on leadership, skill, and work ethic.
• Assisted with training new technicians and maintaining organized job sites.

Residential Construction Apprentice at Residential Construction Apprentice

After graduating high school, moved to Akron, Ohio to gain hands-on experience in residential construction. Worked on various projects including:

• Plumbing
• Electrical
• Deck Building
• Home Improvement
• Job Site Prep
• Tool Operation
• General Construction

High School Diploma – DeKalb High School (2023)