Patient Pathway Coordinator
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I am a self-motivated confident hardworking individual who enjoys working within a team or alone who is able to use own initiative. I am trustworthy punctual and committed to providing a high level of service with the ability to work well under pressure while maintaining quality of service prioritising effectively. I am enthusiastic about learning new skills and gaining various experiences
patient pathway coordinator - Northwick Park hospital
(2020-02 - 2022-01)
Coordinating patient pathways from referral to treatment, ensuring efficient service delivery and compliance with NHS targets.
Junior Compliance Officer - Msl Healthcare
(2019-04 - 2021)
Working as a compliance officer I have to provide safe, high-quality care. Complying with industry standards and regulations working in healthcare organisations, I also book nurses on CSTF aligned courses if required or apply for enhanced DBS or short online courses. Helping company manage risk by complying with company audit structure and company compliance policies whilst maintaining a positive reputation with agency nurses, HCA's and company partners.
A good knowledge of the company goals, Making sure all nurses and HCA's that would like to join the agency have the right documents to go out to work within NHS hospitals. Also reviewing company policies sending out emails answering calls and signing off compliance. Also keeping files up to date whist working towards compliance targets.
Bank Paediatric Admin Assistant - Northwick Park Hospital
(2018-12 - 2019-04)
Working as a paediatric admin assistant I was required to work with the medical records of patients and monitor the activities of each patient inputting the right information and updating appointments and hospital activities of patients also adding referrals and doctor letters. Making sure doctors are up to date with information inputted into the systems, booking emergency appointments and creating medical filing for new patients and updating patient notes using NHS pas systems.
Medical Records clerk - AT MEDICS
(2017 - 2018)
Working as medical records clerk I had to ensure I asses the facility's needs for handling medical records and files, while making sure I create and implement core systems and modifying medical records systems. Assisting medical staff by
Footwear supervisor - USC - Oxford Circus
(2016)
As a footwear specialist supervisor, I had to set targets for teams on a daily basis check stock and complete deliveries. I also had to open the shop some mornings change the arrangement of products on display and shelves and advising customers on selections while authorising refunds and dealing with customer queries.
(2013 - 2014)
answering inbound calls to Sky TV customers who would like to purchase BT sport packages. I had to navigate multiple computer databases and programs while speaking to the customers. Also using the information to make recommendations for the customer, assisting customers how to set up the packages while placing the orders and document the transaction then closing the sale and sending email confirmations to each customer.
VIP Waitress - Penthouse Nightclub
(2014 - 2014)
Working weekends as a VIP Waitress I had to set up the VIP area before the nightclub opened which included cleaning, setting up tables and preparing juices, mixers and alcohol. I also had to get VIP customers from the front area and check with customers to ensure they are enjoying their night, taking action to correct any problems while taking payments for tables and drinks in the VIP area and interacting with customers whilst working at a fast pace.
Sales Team Leader (operations) - River Island
(2012 - 2013)
Working in a target driven environment at a well top brand retail store one of the main responsibilities is to ensure that the stockroom is well maintained also welcoming customers into the store ensuring that key products are placed correctly and helping customers find their ideal fashion fix, interacting with customers daily and helping with promotional displays.
(2022)
Level 2 - Travel and Tourism - Kingston College (2013 - 2013)
Level 1 - ICT, travel and tourism - First Rung Training (2012 - 2012)
St Thomas More RC School (2010 - 2010)
