Laibah Javed

Motivated and customer-focused sales assistant with experience working in retail. Confident working in fast-paced environments, assisting customers, supporting team members, and maintaining high standards. Adaptable, approachable, and enthusiastic about creating positive customer experiences while learning new skills.

Retail Assistant - Boots - Glasgow, United Kingdom

(2025-09 - 2026-01)

• Delivered engaging customer service, building positive relationships with customers.
• Supported sales through product recommendations and promotions.
• Maintained shop floor standards, including stock replenishment and organisation.
• Assisted with visual merchandising and promotional displays.
• Upheld a professional and positive approach while supporting customers during busy retail periods.

Customer Service Assistant - First Point Pharmacy - Glasgow, United Kingdom

(2024-08 - 2025-09)

• Provided friendly and professional customer service, assisting with enquiries.
• Supported day-to-day store operations in a fast-paced environment.
• Managed stock and ensured products were clean, tidy, and well presented.
• Assisted with administrative tasks and maintained an organised workplace.
• Demonstrated strong attention to detail when handling products and information.

HNC - Marketing - City of Glasgow College (2024-06)