Lan Ali

A dedicated and hardworking individual with a strong background in customer service and retail, I bring over 10 years of experience working with people in various industries. Skilled in handling customer needs, delivering quality service, and adapting to different work environments. I'm keen to use my skills in retail and customer service roles to contribute to a growing company, where I can further enhance my abilities in communication, teamwork, and problem-solving.

Hairdresser at Self-Employed (2015-01 – 2018-12)

• Provided high-quality hairdressing services, including cutting, styling, and colouring
• Built a loyal client base by offering excellent customer service and personalized attention
• Managed bookings, customer records, and finances

Volunteer Nursery Assistant (2010-01 – 2013-12)

• Assisted nursery staff with caring for children aged 1-5 years
• Helped with daily activities such as play, learning, and meal times
• Maintained a safe and stimulating environment for children
• Developed strong communication skills while interacting with children, parents, and staff

Store Assistant at Internet Coffee Shop (2008-01 – 2010-12)

• Greeted customers, assisted with their orders, and provided excellent service
• Managed stock and replenished supplies when necessary
• Handled cash register duties, including processing payments and maintaining records
• Ensured cleanliness and organization of the shop to create a welcoming atmosphere

Level 3 Diploma in Hairdressing (2022-12)

Level 2 in Interior design (2014-12)

Level 2 in Childcare Qualification (2010-12)