Landing Dibba
Income Auditor at Coco Ocean Resort & Spa
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About
Promoted as the income auditor in July 2024.
Experience
Income Auditor - Coco Ocean Resort & Spa - The Gambia
(2024-07)
Promoted as the income auditor in July 2024.
- Responsible for checking all miscellaneous vouchers in case of missing error posting
- Checking forex vouchers are charged correctly
- Maintain confidentiality of proprietary materials and information
- Follow company and department policies and procedures
Storekeeper - Coco Ocean Resort & Spa - The Gambia
(2022-05 - 2024-06)
Promoted as a storekeeper in May 2022.
- Responsible for all the stock control and movement of items from the store to all the outlets of the hotel
- Responsible for stock requisition for replacement from the purchasing manager
- Responsible for inventory at the end of every month
Night Auditor - Coco Ocean Resort & Spa - The Gambia
(2019-08 - 2022-04)
Worked as a night auditor starting August 2019.
- Checking all the rooms rates and tariffs compare to guest paper work
- Checking restaurant bills are settled correctly
- Checking KOT (Kitchen order ticket) to confirm everything is correctly charged for
- Checking all inhouse list and compare with reservation paperwork
- Checking credit card slips payment signed by guest incase it is missing before closing the machine
Head Cashier - Coco Ocean Resort & Spa - The Gambia
(2016-09 - 2019-07)
Promoted as a Head Cashier at Coco Ocean Resort & Spa in September 2016 because of their trust in handling of cash and processing of bills.
- Supervise all the cashiers in the outlets of the hotel and making sure every item used is accounted for
- Issued KOT to waiters and waitress and checking all items are charged in the IDS
- Participate in F & B services in both food handling and Bar service operations
F & B Cashier - Coco Ocean Resort & Spa - The Gambia
(2010-02 - 2016-08)
Given a task as F & B Cashier under finance and accounts in February 2010.
Receptionist - Coco Ocean Resort & Spa - The Gambia
(2010-11 - 2010-01)
Joined Coco Ocean Resort & Spa (5 Star Hotel) as a receptionist in November 2010.
Receptionist - Corinthia Atlantic Hotel - The Gambia
(2009-02 - 2010-10)
Staffed after completing attachment as a qualified receptionist at the front office in February 2009.
Receptionist (Industrial Attachment) - Corinthia Atlantic Hotel - The Gambia
(2008-12 - 2009-02)
Three months industrial attachment as a Receptionist in December 2008.
- Learned switchboard operations, taking bookings and reservations
- Front desk and Customer Services Operation
- Receiving and welcoming of guest
- Handling guest complaints
- Night Auditing and Guest billing sections
Education
West African Senior Secondary Certificate - Bottrop Technical High School (1999)
Certificate City & Guilds - Gambia Technical Training Institute (2001)
Certificate Computer Hardware & Software applications - Computer Hardware & Software - FAK'S Business Centre (2004)
Professional Certificate of front office operation - Front Office Operations - Gambia Hotel School (2009)
Certificate Food & Beverage Server (level 1 & 2) - Food & Beverage - Coco Ocean Resort & Spa (2014)
Certificate in Supervisor fundamentals (upgrade) - Supervision - Coco Ocean Resort & Spa (2017)
Certificate in Incidents & Accidents (upgrade) - Incidents & Accidents - Coco Ocean Resort & Spa (2017)
