Laseaski Sky Bastida Atok

To obtain a position as an Administrative, Office Staff, or any HR Staff position in a reputable organization where I can apply my over all 10 years of experience in office management, including Administrative and Reservations Officer roles. I am also open to entry-level HR opportunities & committed to undergoing training to further enhance my technical skills & competencies & contribute meaningfully to the organization's goals and success.

Administrative Aide I (SP and KDO Focal Person) - LGU Barangay Camaman-an, Cagayan de Oro City - Cagayan de Oro City

(2023-12 - 2026-04)

• Performed administrative & clerical functions such a document preparation, encoding, filing & records management & issuance of official barangay certifications.
• Managed front desk operations, including receiving communication letters, handling inquiries, & coordinating correspondence between constituents & office personnel from other departments.
• Drafted notice of meetings or invitations, communication letters to stakeholders, minutes of meetings, proposals, narrative reports, & accomplishment reports for barangay initiatives.
• Created basic visual graphic design outputs for activity signages, tarpaulins, banners, & certificates.
• Prepared & organized detailed liquidation reports for all disbursed funds & with receipts.
• Participated in the planning, coordination, and implementation of community outreach & capacity-building initiatives, including feeding programs, livelihood projects, medical missions, clean-up drives, profiling, surveys, & field validation activities, while actively attending various meetings, seminars, & other development training programs.

Reservations Officer (Ticketing Agent) - Qarah Travel Agency (Creates Right Happenings)

(2012-11 - 2017-12)

• Arranged comprehensive flight bookings & hotel accommodations for diverse client profiles.
• Processed payments accurately & maintained daily sales records with attention to detail & confidentiality.
• Provided expert advice on travel arrangements & resolved complex inquiries via phone & email.
• Handled customer complaints & refund requests with a focus on service excellence & client retention.
• Maintained consistent high productivity & accuracy during peak season high-volume periods.

Sanguniang Kabataan (SK) Member - LGU Barangay Camaman-an, Cagayan de Oro City - Cagayan de Oro City

(2007-11 - 2010-11)

• Participated in youth governance & community programs.
• Assisted in planning & implementation of SK activities.
• Facilitated barangay youth initiatives & events.

Bachelor of Science in Business Administration - Human Resource Management - Capitol University (CU) (2025)

Three-Year Technical Vocational Diploma - Hotel Restaurant & Tour Management - Asian Business Cabletow Cooperative Academy (ABCCA) (2019)