Laura Callan

I'm a confident , sociable, proactive person. I work well within a small or larger team. I am physically able and dont mind getting my hands dirty. I have had plenty of experience with all kinds of people and feel I get on with eveyone.

I have a good sense of humour, and am not offeneded easily, I am driven by deadlines, yet am very patient and easy going when necessary. I class myself as a quick learner and will go above and beyond to pick up new skills My timekeeping is good and am rarely known to be ill.

Carer Assistant - Overslade House - Rugby, Warwickshire

(2021-02)

• Looked after client's physical, emotional, cultural and social needs using person-centred approach.
• Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitising.
• Assisted in patient showering,dressing,cleaning and toilet duties, all personal care needs
• Documented care plans, hospital actions and patient activities in line with best practices in clinical communication.
• reporting to nurse on duty and concerns/ problems or changes in the residents

Senior Carer - Rugby Care Home - Rugby, Warwickshire

(2007-10 - 2021-02)

• Completed patient medication records daily, following medical guidelines.
• Managed emergencies calmly and effectively, using quick decision-making skills to efficiently rectify situations.
• Planned and participated in exciting and engaging activities with patients to increase mobility and wellbeing.
• Assisted with patient dressing, undressing, washing and bathing.
• Managed care teams holding up to 6 staff, managing tasks including delegating tasks and monitoring operations.
• Closely monitored patients' vital signs, including blood pressure and heart rate.
• Liaised with families regularly to update them on patient progress, changes and patterns.
• Documented care plans, hospital actions and patient activities in line with best practices in clinical communication.
• Reduced patient anxiety by assisting senior leadership with medical procedures whilst explaining clinical processes and procedures.
• Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
• Discussed future care and plans of action with patients and their families, demonstrating emotional resilience, active listening and compassion.
• Monitored ongoing care, identifying and proactively addressing obstacles hindering recovery.
• Ensured team stayed in line with caring regulations by closely monitoring activities and reports.

Shop Assistant - Dunelm Mill - Rugby, Warwickshire

(2005-05 - 2007-10)

• Assisted customers to select products best suited to their tastes, style and needs.
• Assisted team on shop floor to perform precise stock counts, aiding inventory management.
• Regularly shelved and rotated inventory in line with best visual merchandising practices, ensuring sufficient stock levels to enable customer purchases.
• Worked behind the till/cashier

GCSE - Ashlawn School

NVQ Level 2 - health and social care

NVQ Level 3 - health and social care