Laura Eley

Dedicated Sales Ledger & Accounts Administrator with extensive experience in invoicing, cash allocation, reconciliations and customer account management. Known for accuracy, strong organisational skills and the ability to resolve queries quickly and professionally. Confident working with high-volume ledgers, tight deadlines and cross-department collaboration.

Strong

Excel user with a proactive, reliable approach.

Commercial Administrator – Sales Ledger at P&O Ferrymasters Ltd (2011-01 – Present)

• Manage daily un-invoiced revenue, raising accurate invoices across multiple accounts.
• Allocate cash receipts, process credit notes and maintain up-to-date reconciliation reports.
• Produce weekly cash flow updates and support credit control with overdue accounts.
• Investigate and resolve customer queries, ensuring timely and professional communication.
• Provide reception cover including post handling, switchboard and visitor support.

Cashier / Commercial Administrator at P&O Ferrymasters Ltd (2009-01 – 2011-12)

• Process BACS payments, cheques and remittances with high accuracy.
• Post cash receipts, raise journals and complete daily/weekly bank reconciliations.
• Support POD and invoice runs, chase missing PODs and issue Letters of Indemnity.

POD Clerk at P&O Ferrymasters Ltd (2008-01 – 2009-12)

• Manage daily POD and invoice runs, liaising with hauliers to resolve missing paperwork.

Customer Service Assistant at Primark (2007-01 – 2008-12)

• Delivered customer service, handled till operations and processed returns/exchanges.

GCSEs – Stoke High School, Ipswich