Front of House at Porsche (2026-04 – Present)
- Meet and greet customers, ensuring a premium first impression.
- Manage the main switchboard and direct enquiries efficiently.
- Support both sales and aftersales departments with customer enquiries.
- Coordinate appointments and maintain showroom presentation.
- Deliver exceptional customer service in line with Porsche standards.
Sales Executive at Audi West London (2025-06 – 2026-01)
- Built strong relationships with customers to deliver an outstanding buying experience.
- Managed enquiries, leads and showroom walk-ins.
- Provided detailed Audi product and brand knowledge.
- Worked towards monthly sales targets and maximised opportunities.
- Handled the full sales process from initial enquiry through to
Front of house at Audi Amersham (2025-01 – 2025-05)
- Meet and greet customers
- Answering all calls to main switch board
- Organising diary for board meetings
- Service customer call backs
- Directing customers to service area
- Helping with all enquiries regarding sales
- Maintaining high level of customer service always
Sales Executive at Audi Amersham (2023-12 – 2024-02)
- Building relationships with customers to ensure the best outcome for sales
- Following up on leads and dealing with walk ins
- Product and Brand knowledge
- Reaching targets and thriving to exceed each month
Front of House at Audi Amersham (2022-10 – 2023-12)
- Meet and greet customers
- Answering all calls to main switch board
- Organising diary for board meetings
- Service customer call backs
- Directing customers to service area
- Helping with all enquiries regarding sales
- Maintaining high level of customer service always
Star Expert at Mercedes-Benz (2020-03 – 2021-09)
My role as a Star Expert covered a wide range of responsibilities at Mercedes-Benz including;
- Responsible for keeping up to date with product knowledge and that their knowledge is of a high standard.
- Planning and managing the test drive process with the sales executive and offering product insight during the test drive appointment.
- Taking an interest in potential customers' needs and requirements with a view to passing any relevant information onto the sales executive/transaction manager, keeping the customer experience smooth.
- Responsible for the preparation of the showroom ensuring there is a strong selection of demonstration vehicles available, and that the showroom is always presentable for customers.
- Proactively approaching customers in the showroom to offer help/advice.
- Introducing the customer to the sales executive/transaction manager when they express interest in buying.
- Working closely with After Sales colleagues to provide an excellent vehicle hand-over.
- Involvement in sales events/launch events.
Showroom Host at Land Rover/Jaguar (2018-11 – 2019-12)
- Meet and greet customers
- Answering all calls to main switch board
- Directing customers to service area
- Helping with all enquiries regarding sales
- Offering of beverages when in barista area
- Maintaining high level of customer service always
Teaching Assistant at Tradewind Recruitment (2018-02 – 2018-10)
- General support in the classroom
- One on one support with pupils
- Group phonics teaching
- Playtime duties
Sales Admin at Land Rover (2018-06 – 2018-12)
Temp to Perm Adecco Agency
- Managing daily emails
- Daily filing of all incoming and outgoing stock
- Dealing with all enquires over the phone
- Daily stock list
- Bringing vehicles into stock
- Setting up packs for outgoing stock
Nursery Assistant at Charters Nursery (2018-03 – 2018-06)
- Nursery assistant covering all areas all looking after children
- Supervising mealtimes
- Creating learning activities
- Daily walks and outdoor play
- Attending to children at nap time
- Encouraging play and learning
Front of House at Rush (2016-09 – 2017-02)
- Supporting the Salon Manager with various tasks in the salon.
- Full administration of all word documents and time sheets, including all hours and wages spreadsheets.
- Answering the phone, emails and liaising with Head Office.
- Welcome and greet clients, providing an excellent customer experience, ensuring they are looked after and have a memorable experience at Rush.
- To build good relationships with clients, communicating effectively regarding the professional retail products and services.
Recruitment Consultant at Adecco (2016-09 – 2017-02)
- 360 recruitment
- Sales calls to find new business
- Visits with new clients
- Candidate interviews
- Liaising with clients and candidates
- Preparing candidate for interview
- Following up with clients and candidates once placed in role
