Senior Account Manager | Project Manager
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With nearly 10 years of experience in Account Management, I possess a proven track record of building and nurturing strong client relationships while consistently exceeding commercial goals. I excel at understanding customer needs, identifying new opportunities, and delivering exceptional results. In 2024, I successfully led initiatives that resulted in a +35% year-over-year increase in my client revenue.
Furthermore, I have a strong history of driving internal improvements. I have successfully led various projects, including initiatives to enhance team efficiency and streamline processes. I also spearheaded the development and implementation of a new partnership management strategy, resulting in identifying growth opportunities that can lead to a +10% in revenue.
I am a results-oriented and collaborative professional with a strong work ethic and a passion for achieving success.
Nov 2021 - Present
SENIOR KEY ACCOUNT MANAGER - GSG (NOW KNOWN AS ATOLLS)
Successfully cultivated and nurtured strong client relationships, resulting in a 67%
increase in revenue for my portfolio.
Implemented innovative project management processes that streamlined workflows and boosted overall team productivity.
Negotiated a significant contract renewal, increasing client spend by 35%
compared to the previous year and strengthening our partnership.
ACCOUNT MANAGER - WEBGAINS
April 2018 - September 2021
Delivered measurable results: Consistently exceeded client KPIs by developing and implementing strategic affiliate marketing campaigns.
Data-driven decision-making: Leveraged advanced analytics to identify growth opportunities and optimise campaign performance.
Strong relationship building: Cultivated collaborative partnerships with affiliates and clients, fostering trust and loyalty
Degree in Marketing - Kingston University, 2015