Lauren Donnelly

Throughout my career, I have gained knowledge and experience working with a diverse range of people, across all ages and backgrounds. I have been actively involved in the planning, development, and delivery of support strategies to help people reach their full potential. I strive for equality and approach situations with upmost respect and always ensure that dignity and confidentiality is upheld in sensitive situations.

I am a confident, approachable and committed to achieving the best outcomes for myself and others. I excel at developing positive working relationships with external organisations and possess strong networking skills. Customer service is a top priority for me, and I consistently strive to meet or exceed expectations.

I am adept in using multiple payroll platforms (Sage, FlexiPay), liaising with external agencies (HMRC, The Pensions Regulator), and streamlining administrative processes for efficiency, I bring a proactive approach, a strong attention to detail, and a commitment to accuracy. I am skilled at prioritising workloads and maintaining accurate records and I ensure to keep compliance with current legislation and regulatory requirements.

I am a results-driven, hardworking and professional individual who excels in managing payroll operations, mentoring staff, and delivering exceptional customer service in fast-paced environments.

GCSE –

• Maths – 5
• English literature- 7
• English language – 6
• Spoken English – Distinction
• Science – 5
• Business studies – Distinction*
• Food technology – Merit
• Geography – 4

LEVEL 3-

• Business Administration- Distinction