Lauren Green

Reliable and organised professional with experience in an administration, data management, and customer service role. I possess strong attention to detail and accuracy when maintaining records, processing information, and supporting daily operations. A confident communicator with the ability to work effectively both independently and as part of a team.

Developed resilience, flexibility, and strong time management skills through professional and personal responsibilities. Open to learning and developing new skills on the job and now seeking a new opportunity within a great organisation.

Administrative Assistant - MID

(2022-01 - 2022-10)

• Coordinated the allocation and appointment of personnel to assigned positions and boarding schedules.
• Accurately entered and maintained passenger and crew details within internal databases and record systems.
• Directed individuals to appropriate locations and provided clear instructions regarding boarding procedures.
• Maintained accurate records in line with company and regulatory requirements.
• Communicated effectively with clients, crew members, and colleagues in a professional manner.
• Reported operational issues promptly to management.
• Prepared and sent professional correspondence via email and internal communication systems.
• Verified documentation and cross-checked records to ensure accuracy.
• Utilised Microsoft Excel and other administrative software to manage data.
• Assisted with general office administration duties, including filing, document preparation, and data management.

Volunteer - Island Equus

(2014 - 2018)

• Provided daily care for horses, ensuring their health, safety, and wellbeing.
• Assisted with riding lessons, supporting instructors and supervising participants.
• Performed routine yard duties including mucking out, grooming, and maintaining stable hygiene.
• Cleaned and maintained equipment and facilities to a high standard.
• Delivered friendly and professional customer service to visitors and clients.
• Worked collaboratively with staff and fellow volunteers as part of a team.

Career Break

(2022-10 - 2026)

• Undertook full-time caring responsibilities to support the health and wellbeing of a close family member.
• Managed household, including supporting with medical appointments.
• Assisted with the care and supervision of a younger sibling, supporting daily routines and educational commitments.

Secondary school education