Lauren McClean
Friendly, reliable and hardworking individual with experience in hospitality, retail, education, and customer service
About
Friendly, reliable and hardworking individual with experience in hospitality, retail, education, and customer service. Confident working in fast-paced environments, providing excellent customer service and working effectively as part of a team. Eager to contribute to a customer-focused role while continuing to develop my skills. Currently seeking a summer position, with the opportunity to continue part-time alongside my term-time role.
Experience
Classroom Assistant - Christian Brothers' Grammar School
(2025-08)
- Support teachers in delivering lessons and supervising students.
- Build positive relationships through effective communication.
- Work calmly and professionally in a busy environment.
- Assist with classroom organisation and student wellbeing.
- Supported SEN students.
General Assistant - Omniplex Cinema
(2024-06 - 2025-03)
- Provided excellent customer service in a fast-paced environment.
- Served food and beverages while maintaining hygiene standards.
- Processed cash and card payments accurately.
- Assisted with cleaning and preparing customer areas.
- Worked as part of a team to ensure efficient service.
Waitress (seasonal event)
(2023-01 - 2023-12)
- Served beverages to customers during Oktoberfest.
- Delivered friendly and efficient customer service.
- Worked effectively under pressure during peak service times.
- Maintained cleanliness and presentation standards.
Kitchen Assistant/Kitchen Porter - The Crown Liquor Saloon
(2022-01 - 2023-12)
- Assisted kitchen staff during busy service periods.
- Maintained high standards of cleanliness and food hygiene.
- Washed dishes and kitchen equipment efficiently.
- Supported food preparation and stock organisation.
Volunteer Shop Assistant - Oxfam
(2022-01 - 2022-12)
- Assisted customers with enquiries and purchases.
- Operated the till and processed transactions.
- Restocked shelves and maintained a tidy shop floor.
- Worked as part of a team to provide a welcoming shopping experience.
Education
Bachelor's degree - Broadcast Production - Queen's University Belfast
