Lauren McClean

Friendly, reliable and hardworking individual with experience in hospitality, retail, education, and customer service. Confident working in fast-paced environments, providing excellent customer service and working effectively as part of a team. Eager to contribute to a customer-focused role while continuing to develop my skills. Currently seeking a summer position, with the opportunity to continue part-time alongside my term-time role.

Classroom Assistant - Christian Brothers' Grammar School

(2025-08)

• Support teachers in delivering lessons and supervising students.
• Build positive relationships through effective communication.
• Work calmly and professionally in a busy environment.
• Assist with classroom organisation and student wellbeing.
• Supported SEN students.

General Assistant - Omniplex Cinema

(2024-06 - 2025-03)

• Provided excellent customer service in a fast-paced environment.
• Served food and beverages while maintaining hygiene standards.
• Processed cash and card payments accurately.
• Assisted with cleaning and preparing customer areas.
• Worked as part of a team to ensure efficient service.

Waitress (seasonal event)

(2023-01 - 2023-12)

• Served beverages to customers during Oktoberfest.
• Delivered friendly and efficient customer service.
• Worked effectively under pressure during peak service times.
• Maintained cleanliness and presentation standards.

Kitchen Assistant/Kitchen Porter - The Crown Liquor Saloon

(2022-01 - 2023-12)

• Assisted kitchen staff during busy service periods.
• Maintained high standards of cleanliness and food hygiene.
• Washed dishes and kitchen equipment efficiently.
• Supported food preparation and stock organisation.

Volunteer Shop Assistant - Oxfam

(2022-01 - 2022-12)

• Assisted customers with enquiries and purchases.
• Operated the till and processed transactions.
• Restocked shelves and maintained a tidy shop floor.
• Worked as part of a team to provide a welcoming shopping experience.

Bachelor's degree - Broadcast Production - Queen's University Belfast