E-Learning Content Developer at Airbnb (2025-04 – Present)
- Designed and developed blended and e-learning courses, translating complex concepts into engaging learner focused experiences.
- Produced multimedia assets, including storyboards, mood boards, graphics, assessments and storyline interactions for a variety of courses, modules and training assets.
- Led interactive workshops and consultations, consistently received positive feedback for clarity, energy and practicality.
- Coached teammates on learning experience design best practices, elevating overall design across the team.
- Ensuring courses created are WCAG AA accessibility compliant as well as using design best practices to enhance content.
- Managing and leading multiple training projects across global time zones.
- Administered and configured courses and curriculums in to Absorb. Making sure they work correctly and meet launch dates.
- Partnered with SMEs, stakeholders and working groups to transform business requirements into impactful learning solutions centred on the learning experience.
- Designed curriculum based on adult learning theory, Bloom's Taxonomy, and the ADDIE model. As well as using design psychology – colour theory and best design practices.
E-Learning Developer at Mars (2024-09 – 2025-04)
- Designed engaging e-learning courses that simplify complex technical topics such as software applications, analytics, IT infrastructure and specialised tools.
- Collaborated with a global team of SMEs to ensure content is accurate, technically sound and aligned with learner needs.
- Global time management.
- Developed diverse learning materials, including storyboards, voiceovers, quizzes, handouts and other engaging elements.
- Created multimedia assets like infographics, videos, animations and illustrations to enhance the learning experience.
- Ensured all courses meet WCAG AA accessibility standards to make learning inclusive and user-friendly for everyone.
- Presenting to global audiences and working with top-tier teams to deliver tailored, impactful content for learners worldwide.
- Part of an incredible team of 25+ designers, delivering engaging learning experiences to over 10,000+ global learners.
E-Learning Designer at SCCU Group (2024-03 – 2024-07)
- Developed e-learning and classroom content that captivated and educated learners through close collaboration with subject matter experts.
- Designed custom templates and contributed to the seamless creation a new LMS system.
- Brought learning concepts to life with detailed storyboarding, mood boarding and vibrant graphic assets.
- Iterated based on feedback from stakeholders and learners to ensure optimal learning experiences where designed.
E-Learning Designer at Asda, Head Office (2022-04 – 2024-03)
- Part of an incredible team of 25+ designers, delivering engaging learning experiences to over 10,000+ global learners.
- Crafted diverse courses from health and safety, wellbeing, baking, essential processes and financial systems to Ecommerce.
- Gathered content, designed storyboards and mood boards, and created bespoke illustrations, icons, videos, audio files and immersive scenarios to elevate the learning experience.
- Conducted needs assessments to identify learning gaps and collaborated with SME to develop content.
- Ensured all e-learning content met WCAG AA standards for accessibility and conducted accessibility audits, remediating issues in existing modules when reviewed.
- Collaborated within the Asda Accessibility in e-learning team to evaluate, recommend, research and develop templates, guides and interactive solutions.
- Tutored, mentored and held upskilling sessions for the team on illustrations for e-learning creation, graphical assets creation, storyboarding and articulate interactions / gamifications.
- Partnered with UX/UI designers and developers to creative responsive mobile learning solutions.
- Designed curriculum based on adult learning theory, Bloom's Taxonomy, and the ADDIE model.
- Developed workflows, process and best practices.
E-Learning Developer at Lantra, Stoneleigh Park (2018-05 – 2022-03)
- Developed dynamic e-learning content that kept learners engaged and eager for more.
- Worked together with SMEs to ensure every piece of content was accurate and relevant.
- Efficiently managed and updated multiple databases, websites and the LMS system ensuring smooth operations.
- Created storyboards and prototypes to visualize the learning journey.
- Facilitated workshops and training groups with SMEs and stakeholders to efficiently gather content requirements.
- Built interactive scenario-based modules using Articulate Storyline 360 and video immersion.
- Developed SCORM-compliant assessments for LMS.
- Created microlearning videos and published them on LMS.
- Designed curriculum based on adult learning theory, Bloom's Taxonomy, and the ADDIE model.
- Started the E-learning team and established guides, templates, best practices, processed and workflows.
