Lauren North
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Talent
BarnsleyMember since September 24, 2026
Excellent customer serviceKnowledgeable on GDPRTrustworthy working with moneyGreat team playerPush for others to strive and do wellWill take any training and help to be able to do well and succeed
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Excellent customer serviceKnowledgeable on GDPRTrustworthy working with moneyGreat team playerPush for others to strive and do well
About
Taking payments via Credit/Debit card and Cash Handled customers information – Learning the importance of data protection Responded to customers' questions/complaints
Experience
Travel Consultant Meadowhall Branch at Hays Travel (2023-01 – 2024-12)
- Taking payments via Credit/Debit card and Cash
- Handled customers information – Learning the importance of data protection
- Responded to customers' questions/complaints
- Booking insurance
- Time keeping
- Helped train apprentice and work experience
- Currency
- Customer service
- Achieving personal sale target
- Helping store achieve store targets
- Greeting Customers
Travel Consultant at Vista (2024-01 – Present)
- Working with agents rather than face to face with customer
- Learnt how working in a team is so important
- Putting together Bespoke holidays
- Bookings for large group
- Working alongside suppliers
- Booking accommodation, transfers, flights, attractions. Making sure all client's needs are met- Budget/Expectations
- Developing rapport with agents
Customer Care at The Lite Spot (2018-01 – 2023-04)
- Customer Care
- Achieving personal sale target
- Helping store achieve store targets
- Greeting customers
- Answering the phone and helping with any enquires or complaints
- Processing orders, Returns and credit notes
- Taking payments via Credit/Debit card and Cash
- Design and installing all new displays and fittings
- Choosing promotions for the store
Education
GCSE in Mathematics, English, Science – Priory School and Sports College
Access to Travel in Travel Agent