Emergency call handler
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I am a very motivated and enthusiastic individual who is eager to learn new skills and broaden my knowledge. I have great interest in helping, caring and doing what I can to achieve the best outcome of challenging situations.
In my current role my responsibilities i consider to be important are:
Ensure safety of the public callers
Being the first port of call for people in emergency situations
Directing to correct services and reassuring callers
Remaining calm and helpful in pressured situations
I have GCSE maths and english
