Layla Ahmed

Organised and proactive project professional with experience in community-based project coordination, stakeholder engagement, and wellbeing initiatives. Skilled in event planning, progress tracking, and collaborative delivery. Known for a people-centred approach and understanding of operational and social factors that influence project outcomes. Seeking a Project Manager role to apply hands-on experience and strong administrative capabilities in planning, delivery, and evaluation.

Community Engagement Officer (Volunteer) - Better Community Centre CIC

(2024-12)

• Delivered student-focused wellbeing projects; increased youth participation by 30%
• Managed event logistics, community outreach, and feedback processes
• Supported stakeholder partnerships and contributed to funding reports

Volunteer – Community Projects & Wellbeing - Various Community Organisations

(2022-01)

• Organised and facilitated workshops, peer support sessions, and awareness events
• Co-designed activities based on community needs and feedback
• Maintained participant records, logistics, and evaluation data
• Supported funding applications by providing outcomes and impact summaries
• Engaged with diverse communities to ensure inclusion and cultural relevance

Data Auditor & Trainer (Band 5) - Charing Cross Hospital

(2020-06 - 2021-04)

• Audited clinical records; delivered staff training on compliance and quality
• Contributed to process improvement for patient data systems

Booking Supervisor – 111 Service - St Charles Health Centre

(2019-01 - 2020-06)

• Managed urgent care referrals, rotas, and staff performance monitoring
• Ensured smooth service delivery aligned with NHS standards

A&E / UCC Receptionist (Part-Time) - Charing Cross & Hammersmith Hospitals

(2017-06 - 2021-04)

• Managed front-desk admin and supported clinical coordination in high-pressure settings

Certificate - Psychology with Counselling Skills - Middlesex University

BTEC Level 3 Diploma - Sir George Monoux College