Leah Dawson

Delivered friendly, efficient customer service in a busy zoo café. Accurately processed orders and payments using a till system. Served food whilst adhering to food hygiene standards.

Hospitality Staff - Amazona Zoo - Cromer, Norfolk

(2025-08 - 2025-12)

• Delivered friendly, efficient customer service in a busy zoo café.
• Accurately processed orders and payments using a till system.
• Served food whilst adhering to food hygiene standards.
• Maintained cleanliness of the cafe during service and after closing.
• Managed busy periods and peak times through effective teamwork and time management.

Hospitality Staff - Coffee Therapy - Cromer, Norfolk

(2021-06 - 2024-02)

• Prepared and served hot drinks, including barista-style coffees.
• Made and served food to order while following food hygiene standards.
• Cleaned tables and work areas after each customer.
• Completed full café clean down after closing.
• Worked effectively in a small team, taking responsibility and using initiative.
• Provided friendly customer service.

GCSE - Cromer Academy (2019-09 - 2024-06)