Leah McFarlane

A motivated, organised and friendly Sports graduate from Nottingham Trent University with hands-on experience working within the events industry, progressing from event support into assisting with event management and coordination. My experience has developed my ability to work effectively in fast-paced environments, manage competing priorities and ensure events run smoothly from preparation through to completion. For example, in the past two years of doing Glastonbury Festival, I have been able to overcome problems due to stock, helping with staffing wherever I can and making some great connections with all different types of people.

Studying

Sport has strengthened my teamwork, leadership, communication and time-management skills, while my professional event experience has given me practical insight into planning, logistics, client requirements and on-the-day delivery. I am proactive, adaptable and confident working as part of a team or independently, with a strong attention to detail and a calm approach when working under pressure. I enjoy bringing fresh ideas, creativity and energy to everything I do, while remaining approachable, reliable and willing to learn.

In my current position, I’m an Account Management professional focused on building strong client relationships, understanding customer needs, and delivering solutions that drive satisfaction and long-term growth. I work closely with clients and internal teams to ensure smooth communication, successful outcomes, and lasting partnerships.

Management Trainee at Enterprise (2026-02 – Present)

Detail-oriented Management Trainee responsible for supporting account management, customer relations, and administrative functions. Skilled in maintaining client accounts, handling customer enquiries, and ensuring smooth day-to-day operations through effective organisation and communication. Demonstrates a proactive approach to problem-solving, the ability to build strong client relationships, and a commitment to learning key business processes in a fast-paced environment.

Bar/Event Manager at Liquor Collective (2022-05 – 2026-01)

Experienced and results-driven Events and Bar Manager with a proven ability to plan, coordinate, and deliver high-quality events while overseeing efficient bar operations. Highly skilled in team leadership, customer service excellence, and operational management, with a strong focus on maximising revenue, maintaining compliance, and delivering exceptional guest experiences. Having worked festivals such as Glastonbury two years in a row to helping support Vivid at MK dons for Christmas parties, I am confident in managing staff, stock control, and event logistics while remaining adaptable in fast-paced, high-pressure environments.

I am also recognized by my employers for strong communication skills, attention to detail, and the ability to lead teams to consistently high standards.

Work Experience at Aon Insurance (2024-11 – 2024-11)

During my time at Aon, I had the opportunity to connect with individuals across various departments to gain insights into their roles and understand how each sector of the business contributes to the broader landscape of insurance. This exposure allowed me to identify which types of insurance piqued my interest the most and provided a clearer sense of where my strengths and passions lie within the industry.

Bachelor’s Degree in Sports and Exercise Science – Nottingham Trent University (2024)

Level 3 Sports Leadership – The Bishops Stortford High School (2021)