Leannah Connick
HCA (Healthcare Assistant)
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About
I am a very hard working, committed, outgoing person, I have 13 years of customer service experience. I am a very fast learner with a great set of individual skills such as administration, customer service, and people skills. I have worked my way up within an industry and I am now a fully qualified HCA. I am very long driven and like to set myself goals and achieve them goals.
Experience
HCA (Healthcare Assistant) - Woodcote Medical - Purley
(2021-11)
- Phlebotomy
- Diabetic checks
- Blood pressure
- Urine dips
- NHS Health Checks
- Flu vaccination
- ECG’s
- B12 injection
- Assist in Minor Operations
- Assist in Coil Clinics
- Awaiting to be signed off:
- Pneumonia, shingles
- Basic wound care/dressings
Receptionist - Haling Park Care Home - Croydon
(2019-11 - 2021)
- Answering telephone
- Photocopying
- Filing
- Liaising with relatives of residents
- Posting brochures
- Invoices
Bar assistant - Cuddington Golf Club - Banstead
(2014-06 - 2016-07)
Assist customers with food and drinks
- Customer service
- Using the till
- Stock take
- Changing beer barrels
- Ordering food
- Cashing up at the end of the day
- Responsible for opening and closing of the bar
- Responsible for organising the bar for private functions
All centre agent - Mondial - Easy Croydon
(2006-12 - 2008-12)
To handle car break down phone calls.
- Customer service
- Using excel, microsoft and email
- Send car recovery
- Organise hire vehicle
- Filing
- Faxing
- Photocopying
Hairdressing assistant - Headmasters - Croydon
(2004-08 - 2006-10)
Assist hairdressers as well as learning to be a hairdresser.
- Washing hair
- Sweeping up the floors
- Mixing colours
- Getting clients ready
- Getting hairdressers stations ready for their next client.
- Help assist on reception
- Answering telephone
- Booking appointment
- Hitting targets
Retail assistant - Dorothy Perkins - Croydon
(2003-05 - 2004-05)
Serving customers.
- Customer service
- Stock take
- On the tills
- Assisting fitting rooms
- Cashing up
Education
Beauty level 2 - 1 years beauty course (nail technician) - East Surrey college (2012-09 - 2013-07)
Hairdressing level 2 - 1 year hairdressing course - East Surrey college (2009-09 - 2010-07)
Wood ore high school (1999-09 - 2003-05)