Owner
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A highly driven, ambitious, and personable professional with experience across business ownership, office management, customer service, training, and wellness services. I am confident working with people from all backgrounds and pride myself on building strong relationships, delivering excellent service, and maintaining a calm, solutions-focused approach in busy environments. With strong organisational skills, initiative, and the ability to problem-solve effectively under pressure, I bring a flexible and professional attitude that can be applied across a wide range of roles.
Owner - Wellness With Leanne - UK and internationally
(2018-01 - 2025-01)
Successfully ran my own wellness business, organising and hosting high end wellness retreats in the UK and internationally, including Portugal, Thailand, and India. Managed all aspects of retreat planning and delivery, including accommodation, travel arrangements, schedules, collaborations with therapists and private chefs, and customer experience. In addition to leading retreats, I provided complementary therapies including reiki, hypnotherapy, and reflexology.
As a qualified trainer and Reiki Master, I also delivered professional training in reiki, massage, hypnotherapy, and other holistic therapies, combining excellent organisation, communication, and people skills with a strong focus on customer satisfaction.
Office Manager - DCM Motor Claims
(2015-01 - 2018-01)
Managed the day-to-day operations of a busy claims handling office, ensuring the smooth running of administrative processes and staff coordination. Dealt directly with customers and maintained professional communication with insurance companies and medical institutions. Handled calls, emails, invoicing, and general office administration while supporting the efficient progression of claims. Played a key role in maintaining an organised, professional, and customer-focused working environment.
Law - Open University A Levels and GCSEs - Belvidere Academy (2018-01)