Leanne Downie

I am a proactive, friendly and outgoing individual who thrives in a fast past working environment. I have a proven track record of delivering outstanding customer service and customer satisfaction. I love to help people and throughly enjoy the whole aspect of being in a work place where the public need my assistance.

AA Insurance Services

August 2021 to present

I am currently working in my role as retention staff within the motor insurance department. My role involves answering calls from existing customer and dealing with any queries. My friendly, positive attitude is really key to this role as I am the first point of contact for our and customer satisfaction is key.

Joseph swan school

September 2007 - May 2012

English GCSE -C

Business GCSE BTEC Distinction Plus

ICT GCSE BTEC Merit

10 other subjects including Maths, Science and Geography GCSE B-D