Leart Sefolli

Customer-focused and self-motivated professional with experience in customer service, high-volume delivery operations and car sales. Strong communication, problem-solving and time-management skills, with the ability to work independently against demanding targets. Looking to build a career in B2B sales and progress within an SDR/BDR role.

Online Assistant - Sainsbury's - Peterborough

(2024-12 - 2025-01)

• Provide customer-focused support while processing online orders and confirming order details accurately.
• Handle customer enquiries professionally and help resolve issues in a fast-paced environment.
• Prioritise competing tasks and consistently work to deadlines.

Online Assistant - Sainsbury's - Peterborough

(2026-05)

Delivery Driver - Nawras Logistics / Amazon

(2025-11 - 2026-04)

• Delivered a high volume of customer orders while working to strict daily schedules and performance targets.
• Managed an independent workload, prioritising routes and resolving issues with minimal supervision.
• Maintained accuracy and efficiency while working under time pressure.

Car Sales / Customer Service - Bourne Hand Car Wash – AutoHub

(2023-06 - 2023-08)

• Worked directly with customers and supported car sales activity in a busy environment.
• Built strong communication and teamwork skills while working towards target results.

A-Levels - Business, Economics & Criminology - Thomas Deacon Academy (2022 - 2024)

GCSEs - City of Peterborough Academy