Account Executive - Cardew Group
(2024-10 - 2025-09)
- Supported day-to-day delivery across two FTSE 100 accounts, AstraZeneca and Severn Trent, alongside a range of B2B clients in fast-paced communications environments
- Drafted press releases, communications plans, board reports, key messaging documents and strategic recommendations tailored to client objectives
- Coordinated cross-team activity across pharmaceutical, energy, utilities and operations accounts to keep projects on track and stakeholders aligned
- Supported financial results announcements via the London Stock Exchange's RNS platform, including media and analyst distribution
- Produced daily media monitoring and sector research to identify industry developments and inform client recommendations
- Built strong relationships with senior stakeholders through responsive communication, accuracy and consistent delivery to tight deadlines
Internship - Cardew Group
(2024-07 - 2024-08)
- Supported account teams across FTSE 100 and B2B clients with research, media monitoring and day-to-day project coordination
- Drafted coverage reports, stakeholder materials and supporting communications content for client activity
- Assisted with quarterly financial results processes, including investor communications preparation and note-taking on investor calls
- Helped track actions, deadlines and internal coordination across multiple workstreams
Receptionist, Team Leader - Ama Hair Salon
(2021-05 - 2024-08)
- Helped drive daily revenue of £2,500+ by managing appointment scheduling, maximising booking occupancy and supporting smooth front-of-house operations
- Promoted treatments and services through consultative client interactions, identifying upselling opportunities and enhancing customer experience
- Proactively filled last-minute appointment availability through social media promotion, helping maximise utilisation of booking capacity
- Built strong client relationships through professional, personalised service, contributing to repeat business and customer retention
- Coordinated supplier communication, monitored stock and supported day-to-day operational logistics
Sales Assistant - Superdry Oxford Street
(2021-11 - 2022-01)
- Supported sales activity through customer engagement, product knowledge with a focus on promoting sustainable and eco-friendly collections
- Provided personalised recommendations to enhance customer experience and encourage add-on purchases
Sales Assistant - H&M Regent Street
(2019-05 - 2019-12)
- Managed high-volume fitting room and floor operations during peak trading periods in a flagship store environment
- Supported delivery of £20k+ daily sales targets through strong customer service, efficient product handling and maintaining a seamless shopping experience
Shaper Programme - Deloitte
(2019-01 - 2019-01)
- Gained early insight into corporate working practices, audit processes, and structured problem-solving within a professional services environment
