Precision Test Officer - Openreach
(2021-11)
Returned to previous role as a PTO (October 2014 – January 2021). In charge of a tails team looking at the trickiest jobs on the area, involving finding alternative solutions where possible utilizing civils avoidance techniques and vast network experience of all fibre technologies.
- In charge of a tails team looking at the trickiest jobs on the area, this involved finding alternative solutions where possible utilizing civils avoidance techniques and my vast network experience of all fibre technologies.
Network Rearrangement Project Professional - Openreach
(2021-01 - 2021-11)
Management of Rearrangement projects to produce cost effective diversionary solutions within the Access network.
- Preparation of draft specifications and budget estimate of costs.
- Surveying the network to ensure that effective plans can be made to facilitate diversion requests, whilst maintaining the integrity of our apparatus.
- Utilising various systems (ACTS, Rebuild, Piper, GeoHub, INS, COSMOSS, CSS, Candid) to aid in planning work.
- Using project management skills to create various charts, briefings, and presentations to be delivered to contractors, DL, management, and key stakeholders.
- Providing support and supervision to DL and Civils teams completing the planned works.
- Ensuring work is carried out within the LN550 & LN320 specifications and guidelines.
- Moving PCP's and DSLAM's as requested by third parties, and when deemed to be unsafe.
- Liaising with clients throughout the project to ensure deadlines are met and any issues resolved.
- Using problem solving skills to overcome any issues identified during the project.
- Working under pressure and to strict timelines.
- Ensuring work is completed in compliance with quality and legal requirements as set out in ISIS and legal documentation.
- Liaising with all lines of business on all levels (Highways Authority, Government, council, local authorities, residential).
- Understanding of Network legislation such as NRSWA and ensuring my knowledge is up to date.
- Carrying out a full review of the work and costs for all completed projects and managing change control and recovering costs via Candid for sub-standard work.
- PIA compliance trained Physical Infrastructure Access Information Sharing Allowed.
Precision Test Officer - Openreach
(2014-10 - 2021-01)
Maintaining the core Fibre Optic network and reacting to live faults.
- Reacting to live faults (FRACs) on all Fibre technologies (Ethernet, FTTP, FTTC, SDH, Dark Fibre etc.)
- Pinpointing faults, and if possible, completing the repairs within 5 hours to meet SLAs agreed with Ofcom.
- Attended major breakdowns such as damage by third parties, where I gathered information so that the DCU could be informed, and costs could be recovered from the relevant parties.
- Planning repairs and delegating to engineers so that services could be restored promptly and efficiently.
- Arranging PEWs (Planned Engineering Works) to allow for cable changeovers and repairs.
- Reacting to DSO escalations on provision/repair work.
- When not working on faults, completing installation work as per my previous role with an emphasis on tails work as one of the most experienced engineers.
- Reading/updating INS, COSMOSS, GeoHub to record any updates that I made to the network.
- On call 1 week in 2 to cover all repair work.
- Assisted in training new recruits.
- Completed 'Nasty Node' uplifts to enable nodes to be worked in safely, and to free up much needed capacity in the network.
Fibre Optics Technician - BT Openreach
(2009-03 - 2014-10)
Completing Fibre Optic installation work, primarily on Ethernet.
- Installation and repair of high-speed business connections.
- Installing core spine networks from telephone exchanges.
- Completing cabling elements as required.
- On-call to support PTOs in Staffordshire and Manchester in repairing faults across all Fibre Optic technologies.
- Completing installation of the NGA FTTC network at the beginning of the roll-out.
- Providing cover for Manager and Patch leads as and when required.
Advanced Modern Apprentice - BT Openreach
(2007-09 - 2009-03)
Gaining valuable skills that would aid in Telecommunications career.
- Trained in various aspects of Telecommunications, including Copper, Fibre, Cabling and Private circuit repair.
- Gained my NVQ level 3 in Communications Technology.
- Gained my BTEC level 3 in Communications Technology.
