Billable Works Manager at VIVO Defence Services (2025-05 – Present)
Directing the Billable Works function and leading the end-to-end delivery of a diverse portfolio of multi-million-pound capital works and maintenance projects across all 10 UK-wide RAF bases within the US Visiting Forces (USVF) estate, from initial scoping, requirements and procurement to construction, commissioning and handover.
- Optimised delivery of a substantial project pipeline by aligning resources, programmes and commercial priorities, maximising revenue opportunities while maintaining effective project control.
- Led multiple Principal Project Managers, project teams and contractors to complete works safely and compliantly at all sites, while managing risk, commercial performance, stakeholder expectations and quality.
- Aligned DIO, client representatives, site managers, project teams and supply chain partners around programme priorities, driving coordinated delivery and performance against agreed KPIs.
- Shaped future works programmes, working closely with the DIO and other stakeholders to identify solutions that provide value for money and support operational requirements.
- Maintained robust governance and financial control, assuring compliance with CDM, Health & Safety, asbestos controls, environmental requirements and wider organisational policies.
- Exceeded £20M+ annual Billable Works annual revenue targets by up to £3M, driving profitability, cost control and the contract's commercial performance while identifying and converting additional revenue opportunities.
- Consistently exceeded delivery, financial, customer and operational KPIs, balancing commercial growth with robust project governance, performance management and operational control.
- Streamlined Billable Works operations, improving efficiency to strengthen delivery performance and maximise value for money.
Principal Project Manager at VIVO Defence Services (2023-06 – 2025-05)
Reported to the Billable Works Manager; led delivery of a £30M capital works programme at RAF Fairford, driving performance, overseeing project managers and contractors, monitoring progress, and resolving issues.
- Developed and managed robust project briefs, technical specifications, procurement strategies and tender documentation, ensuring total contractual compliance and high-quality project delivery.
- Embedded a strong safety-first culture and robust governance framework resulting in safe, compliant and financially effective delivery across CDM, asbestos, Health & Safety, HR, DEI, and financial requirements.
- Selected for promotion to Billable Works Manger after successfully delivering a prioritised annual programme of complex, high-profile capital works projects on time, within budget and to the highest quality standards.
Project Manager at VIVO Defence Services (2023-01 – 2023-06)
Reported to the Head of Projects and managed the end-to-end delivery of Billable Works projects each worth up to £500,000, from concept, design, pricing and delivery to handover, across the USVF estate at RAF Fairford and RAF Wellford.
- Secured alignment on project scope, priorities and delivery programmes across DIO, Customer Service Representatives and Site Managers, using Maximo to drive task progression and maintain momentum.
- Drove projects through to successful completion, proactively managing risks and issues while directing Supply Chain Teams to deliver tasks and consistently achieve all KPIs.
- Updated project trackers to reflect any changes and completed and uploaded documents onto SharePoint.
- Reviewed Risk Assessments and Method Statements and prioritised works in compliance with Government Regulatory and Statutory undertakings and Health, Safety and Environmental standards and policies.
- Recommended optimal solutions to customer requirements to resolve end users' issues.
- Implemented appropriate work plans and budgets, whilst meeting changing operational needs.
- Promoted to Principal Project Manager in just 6 months due to excellent leadership skills, cost and client management through exceptional communication and sound commercial decision-making.
- Managed the delivery of multiple simultaneous projects including a major £400,000 contract to reinstate US Air Force Married Quarters ready for occupation within a specific timescale.
- Resolved complex technical issues by applying specialist expertise and delivering effective solutions that enhanced customer satisfaction and service quality.
Warehousing, Facilities & Logistic Operations/Project Manager at British Army – Royal Logistic Corps (2020-06 – 2023-01)
Senior member of the leadership team; managed a large-scale MOD estate that housed 500+ personnel in Gloucestershire, and oversaw a multi-million pounds equipment inventory.
- Led Hard and Soft FM contract management as the principal point of contact, directing a 20-strong warehousing team and overseeing Health & Safety to maintain operational, contractual and safety standards.
- Scheduled and organised planned preventative and reactive maintenance, ensuring contractual standards and timescales were achieved with minimal disruption to operations.
- Controlled annual budgets of c. £170K for infrastructure work and procurement of parts and equipment.
- Spearheaded delivery of multiple infrastructure development projects including the construction of a solar farm at the Duke of Gloucester Barracks, South Cerney.
- Led the end-to-end planning and delivery of an eight-month construction project, overseeing procurement, workforce mobilisation, Health & Safety, risk management and operational delivery.
- Managed a project to re-roof the Joint Air Mounting Centre at South Cerney, a crucial facility that processes up to 18,000 tri-service personnel embarking on international operations.
- Recognised as a regional leader in Health & Safety best practice, achieving excellent audit outcomes across Land Equipment, Logistic Support Assurance and Health Protection.
Logistic Operations Manager at British Army – Royal Logistic Corps (2018 – 2020)
120 personnel, global operations
Transport Manager & Qualified Air Dispatch Instructor at British Army – Royal Logistic Corps (2013 – 2018)
Air Dispatcher at British Army – Royal Logistic Corps (1999 – 2013)
C1 Hercules Aircraft
