Leeanne Napier

A dedicated and conscientious individual who is reliable with a strong work ethic. My ability to take ownership of tasks, ensuring deadlines are consistently met. I have excellent communication skills, I am adaptable, approachable and friendly and thrive in a team environment. I maintain a positive attitude and always go the extra mile. I am capable of working under pressure which makes me a valuable asset in any workplace.

Enironmental Street Cleansing Operative - Fife Council - Fife

(2025-03)

• Assigned duties in selected area to provide cleansing of streets and public places
• Work autonomously and as a Team to provide high standards of service within Fife
• Assist in aftercare cleansing around School/shop areas daily
• Collaboratively working in the community in a public facing role
• Engaging in physically demanding duties demonstrating resilience
• Communication with Supervisor and Management
• Adhering to policy and procedures within Fife Council
• Engaging and updating required skills and knowledge for the role
• Work to Health and safety requirements with the use of PPE

Volunteer - Boomerang Community Centre

(2023)

• Assisted in maintaining cleanliness and tidiness throughout the community centre
• Provided support across different areas, including setting up tables and serving food to service users
• Collaborated with kitchen staff to ensure cleanliness and organisation in food service areas
• Maintained a friendly and approachable manner, creating a welcoming environment for all visitors

Clerical Officer - NHS

(2006 - 2008)

• Recorded and inputted medical information accurately into the database
• Handled incoming phone calls, addressing enquiries, and providing assistance with professionalism and courtesy
• Demonstrated excellent customer service skills in dealing with inquiries and requests
• Ensured accuracy and efficiency in data entry tasks, maintaining high standards of record-keeping

Receptionist - Next Steps

(2004 - 2006)

• Managed incoming telephone calls, directing them to the appropriate departments or individuals
• Provided friendly and efficient customer service, addressing enquiries, and resolving issues promptly
• Scheduled and managed appointments, processing referral forms and updating records
• Received training in Microsoft software to enhance administrative capabilities

Warehouse Operative - QAS

(2002 - 2003)

• Assembled boxes efficiently, ensuring timely preparation for packaging and shipping
• Maintained a high level of productivity and accuracy in completing assigned tasks

Warehouse Operative - QAS

(1999 - 2001)

• Contributed to the assembly of boxes, demonstrating efficiency and attention to detail
• Consistently operated at a high level of productivity to meet production demands