Executive Assistant - OneRen
(2026-04 - 2026-05)
New Role Created and Extension to Initial 1 Month Cover
- Manage the CEO's email inbox, prioritising messages and responding on their behalf when appropriate.
- Draft, edit, and proofread high-quality communications and correspondence.
- Filter and triage emails to ensure urgent matters are addressed promptly.
- Handle incoming calls, acting as the first point of contact for internal and external stakeholders.
- Maintain confidentiality and discretion at all times.
- Serve as the primary point of contact for senior stakeholders, including board members, investors, partners, and clients.
- Build and maintain strong relationships through professional and proactive communication.
- Coordinate and manage stakeholder expectations and follow-ups.
- Manage the CEO's calendar with a focus on prioritisation, balance, and time efficiency.
- Schedule meetings, calls, and appointments, ensuring all logistics are arranged.
- Coordinate across multiple time zones and complex schedules.
- Support the preparation and coordination of board meetings and executive committees.
- Draft and distribute agendas, minutes, and supporting documentation.
- Coordinate logistics, venue arrangements, and attendee requirements.
- Ensure timely follow-up on actions and decisions.
- Organise and manage travel arrangements, itineraries, and accommodations.
- Prepare briefing packs and meeting materials in advance.
- Ensure seamless logistics for internal and external meetings.
- Manage confidential and sensitive information with professionalism.
- Support ad hoc executive projects and initiatives as required.
- Maintain accurate records, filing systems, and documentation.
- Provide Project Executive Assistance to the Paisley Museum Redevelopment Project.
PA to Executive - City of Glasgow College
(2023-07 - 2025-10)
- Arranging International travel and accommodation for the College Principal and CEO and the Vice Principal of Student Experience
- Daily upkeep and diary management for both Principal and Vice Principal
- Liaising with Board Committee Members and Senior Stakeholders
- Regular one to one meeting with Vice Principal
- Arranging internal and external meetings for Principal and Vice Principal
- Minute taking and preparing Agendas, Actions and Minutes from previous meetings and disseminating to all attendees
- Liaising with Deans and Faculty Business Managers and collating monthly reports for each faculty area
- Arranging fortnightly 1-2-1 meetings between Deans and Vice Principal
- Assisting other Vice Principals and PA's during peak times
- Booking internal and external meeting rooms and ensuring that all necessary equipment is provided including catering when required
- Reporting faults and possible hazards using intranet fault reporting facilty
- Making and receiving telephone calls and taking and relaying messages
- Arranging visitor's car parking, passes and WIFI access
- Liaising with members of individual meeting groups and collating and distributing documentation prior to upcoming meetings
- Uploading documentation onto Admin Control to allow all participants access prior to meetings
- Liaising with Student President and Vice President and arranging monthly meetings with Vice Principal
- Assisting Vice Principal and Director with the organisation of yearly Learning & Teaching Conference
- Daily use of Microsoft Office/Copilot
- Preparing presentations and amending documentation.
Senior HR Officer - NHS National Education for Scotland
(2022-01 - 2023-03)
Extension to initial 6-month agency assignment with NES Psychology in recognition of capabilities and effective contribution to the service
- Assisted in the project pertaining to the review of Agency Recruitment whilst simultaneously working to develop a new Microsite for Psychology Recruitment
- Preparing for the launch of the National Recruitment Process for the NES Psychology Team and producing documentation and guidance to Boards for shortlisting and interview processes
- Supporting Specialist Lead and providing exemplar customer service particularly by evaluating and improving current processes and providing innovative solutions
- Capturing meeting summaries and translating into clear actions
- Analysing data from National Psychology Recruitment Project, ensuring information is accurate and relevant and presented and reported to a high standard for use by Senior Stakeholders
- Creating and designing trackers, Microsoft Excel spreadsheets and reports to ensure quality and efficiency of relevant data
- Generating system reports for use across the Psychology Recruitment Workstream
- Communicating across all business departments and engaging with Stakeholders across numerous Boards
- Utilising MS Teams for meetings, transferring files and relevant documents and information
- Co-ordination of eESS and Umbraco training for Transition Team to improve resilience and provide support to other colleagues and for use of the refresh and update of Recruitment Intranet page
- Day to day use of Kenexa/Brassring to confirm details for Business Cases for Agency Recruitment
- Assisting Pharmacy with long listing recruitment using Oriel candidate management system
- Updating videos with close caption text using Vimeo video marketing platform
- Provided proof reading support on PTSD Intervention summaries for Associate Director of Psychology
Sales Support Administrator - PID Systems
(2021-09 - 2021-11)
Sales Administrator - Scottish Leather Group
(2021-08 - 2021-08)
Temporary Position
Commercial Administrator - Andrew Wright Windows
(2020-12 - 2021-04)
Police Constable - Police Service of Scotland
(2004-10 - 2020-02)
- Providing the role of "Rapid Response Police Office" to urgently react and attend to current crime and incidents
- Attending incidents, crime scenes and accidents, and obtaining witness statements
- Conducting intricate and preliminary investigations for major crimes
- Collating and preserving evidence, and securing crime scenes
- Maintaining current and accurate records and information for court hearings
- Providing witness testimonies under oath during court trails
- Arresting and transporting suspects for process and interview
- Supporting victims of sexual crimes
- Creating and submitting robust action plans to target areas of increased or high crime
- Establishing strong excellent professional relationships and lines of communications within the community, and listening to the public over concerns they have in their area
- Participating in training courses and maintaining a current knowledge of all law and crime developments
- Developing the abilities of probationary Police Officers to ensure they have the skills and knowledge to fulfil their role, and to support their career progression
Personal Assistant and Secretary - Mazars
(2004-01 - 2004-09)
Personal Assistant and Team Secretary - Deloitte
(1999-09 - 2004-01)
Supporting the new Pensions Review Department with all their clerical and administrative requirements
- Providing executive support to Directors, Managers and other Personal Assistants
- Arranging flights, accommodation, meals and travel requirements for internal and external managerial staff
- Maintaining current, accurate and confidential records and files
- Organising corporate and executive meetings
- Ensuring all documentation was prepared and completed prior to the meeting
- Creating presentations for Business Development purposes
- Processing large volumes of incoming communications and directing them to the relevant staff member
- Sourcing and procuring office equipment and supplies
- Managing company events and team building days from conception through to fruition
- Establishing strong professional relations with vendors and suppliers
- Managing multiple diaries and coordinating the weekly project team meetings
- Facilitating the induction training for new graduates and assisting them with their travel arrangements
