PROFESSIONAL EXPERIENCE The Fresh Air Fund – Head Supervisor (Village Leader)
New York, NY, USA
June 2024 – August 2024
- Led and supervised a team of 12–15 staff, directly overseeing the safety and development of 36–48 campers from underserved communities.
- Coached and mentored staff in behavior management, conflict resolution, and team collaboration and maintained smooth communication with parents and the administration team.
- Organized and facilitated engaging village activities such as scavenger hunts, overnight hikes, workshops, talent shows, and designed cabin programs.
Brighter Generation – Diaspora Coordinator and Virtual Instructor
Remote
July 2023 – September 2023
- Mentored students to address community challenges through impactful community projects such as developing improved techniques for farming.
- Coordinated a team of 50–60 professionals across various countries and time zones to ensure efficient communication and project execution.
- Hosted the final graduation ceremony with over 1,000 attendees and managed the program’s social media platforms.
- Taught high school students to enhance their problem-solving, critical thinking, public speaking, and leadership skills.
Ambassador Theatre Group – Customer Service
Glasgow, United Kingdom
November 2022 – January 2023
- Provided exceptional customer service, assisting with seating, theater guidance, disability support, and bar selections.
- Contributed to meeting financial targets by selling products and packages at bars and in the theater.
- Identified and maximized untapped revenue opportunities, ensuring customers enjoyed their visit and wanted to return.
Sharp Aviation – Quality Assurance Intern
South Korea
October 2021 – August 2022
- Organized quality documents in compliance with Federal Aviation Administration (FAA) regulations.
- Audited and maintained personnel data for approximately 250 employees, ensuring their licenses were up to date.
- Assisted with proofreading and translating documents between Korean and English.
Research Assistant
South Korea
February 2020 – August 2021
- Assisted a professor in organizing documents, grading student papers, and designing the school website.
- Prepared research reports and summaries and presented findings effectively.
- Designed Excel spreadsheets and created exams on Google Forms.
Hitchplanner – Digital Marketing and Business Development Intern
Remote
September 2020 – November 2020
- Drafted social media content and wrote articles featured on the company’s homepage.
- Scheduled and managed content across Pinterest, Facebook, and Instagram, increasing website traffic.
- Pitched marketing and advertising packages to prospective clients.
PROJECTS & OUTSIDE EXPERIENCE
Consultancy Project for Cafe Soca – Consultant
Bogotá, Colombia
October 2023 – December 2023
- Developed strategies to transition the company to a circular economy model, repurposing coffee grounds into value-added products.
- Designed zero-waste initiatives and industry partnerships to extend the lifecycle of coffee grounds.
Consultancy Project for Additive Spaces – Market Research
Barcelona, Spain
January 2023 – June 2023
- Provided market expansion strategies for a company offering 3D-printed housing solutions for vulnerable communities in Africa.
Vice President – Ethiopian Students Association
South Korea
January 2021 – August 2021
- Co-founded an organization to support Ethiopian students and professionals in South Korea, fostering academic and cultural exchange.
President – Beta Gamma Sigma Honor Society
South Korea
December 2020 – August 2021
- Oversaw leadership teams and served as a liaison between the advisor and members of the international honor society.
SKILLS
- Technical: Business Analytics, MailChimp, Canva, Social Media Management, Excel/Numbers/Sheets, Digital Skills, Market Research
- Soft Skills: Customer Service, Project Management, Leadership, Problem Solving
- Languages: Spanish, Korean, Amharic
