Gymnastics Coach at Milton Keynes Gymnastics (2018-01 – 2019-12)
Coached gymnastics to individuals with varying abilities
- Adapted sessions to cater to individuals with varying abilities
- Suggested clear, progressive, and achievable development paths for participants
- Stayed up to date on the latest training practices and teaching methods
- Improved team abilities by confidently and smoothly demonstrating skills
- Assessed and recorded students' skills, using strengths to the team's advantage and providing support to tackle weaknesses
Newspaper Deliverer at Sun Newspaper Shop (2019-01 – 2020-12)
Delivered newspapers by bike to customers with excellent customer service
- Maintained outstanding customer relationships by delivering papers on time and providing excellent customer service
- Delivered papers by bike
- Used maps to locate and plan new routes when delivering to new houses
- Obtained an extensive understanding of delivery areas by reading maps, using GPS, and conducting online research to plan efficient routes
- Ensured all customers, including individual customers, received their newspapers on time
- Organised and counted papers in sorting offices before starting delivery routes, for organisational purposes
- Arrived at the main facility to pick up newspapers and pack them in bag very early to avoid traffic
- Got up every morning at 5:30 to bike to the newspaper shop by 6:10. Then get back home by 7:05 to catch the school bus by 7:30
- Handled the newspapers carefully and adjusted orders
- Stopped after a little over a year to concentrate on GCSEs
Dance Teacher at Northampton School For Girls (2021-09 – 2022-02)
Taught various choreographies and dance skills to students
- Taught a variety of different choreographies
- Adapted sessions to cater to individuals' abilities
- Improved team abilities by confidently demonstrating a variety of different skills
- They were able to showcase their skills in performances
- Stayed up to date with the latest training methods
Sales Advisor at River Island (2022-11 – 2023-02)
Provided customer service and sales support in retail environment
- Customer service skills
- Ability to work well with others
- Persuading and negotiating skills
- To be thorough and pay attention to detail
- Actively engage customers to promote products and services, upsell or cross-sell related items, and encourage additional purchases
- Staying up-to-date with product features, benefits, and pricing to effectively communicate information to customers
Cafe Waiter / Bar Service at House of Dappers, Cafe and Bar (2023-06 – 2023-06)
Provided cafe and bar service to guests
- Greet guests with a warm and friendly manner, making them feel welcome and comfortable
- Offering menu suggestions, answering questions about the food and drink options, and providing recommendations
- Deliver food and drinks to tables promptly and professionally, ensuring the correct order is served to the right customer
- Processing payments and returning change to guests
- Handle cash and card transactions accurately and securely
- Night shifts
- Handling alcohol
- Engaging with customers at the bar, creating a friendly and lively atmosphere
- Verifying guests' age and ensuring responsible alcohol service
- Keeping the bar area clean, organised, and well-stocked with supplies and ingredients
Cafe Waiter / Bartender at The Black Diamond, Cafe and Bar (2024-02 – 2024-02)
Provided cafe and bar service in fast-paced environment
- Multi-tasking: taking orders, delivering food, and cleaning tables
- Being able to work in a team, in a fast-paced environment
- Food safety: proper hygiene, safe interaction with both food and utensils, sanitation and cleaning procedures, and understanding the restaurant's food safety policies and procedures
- Effective communication skills
- Attentive listening skills: the ability to listen to others to understand their message without being distracted
- Patience
- Good memory, recalling drink orders and remembering the ingredients for specific drinks or cocktails
- Effective organisation
- Friendliness, creating a welcoming and friendly environment
- Consistency, ensuring every drink is made the same and tastes the same
- Cash management, financial transactions
Bartender / Waiter at Ten Pin Bowling (2024-06 – 2024-06)
Delivered excellent customer service in bowling entertainment venue
- Delivered excellent customer service to ensure a fun and safe experience for all guests
- Assisted customers with lane bookings, shoe rentals, and arcade games
- Maintained cleanliness and presentation of the bowling area and other entertainment zones
- Operated tills and handled cash/card transactions accurately
- Prepared and served food and drinks, adhering to health and safety standards
- Supported party bookings, including setting up and hosting children's parties and corporate events
- Resolved customer queries and complaints professionally and promptly
- Carried out basic technical tasks such as fixing lane jams and arcade machine issues
- Followed health and safety, fire safety, and safeguarding procedures
- Worked collaboratively as part of a team to meet daily operational goals
