Lency Lourdusamy

Friendly, reliable and hard-working, with hands-on experience in fast-paced customer-facing and team environments, including waitressing, retail-style dispensary support and front-of-house healthcare settings. Comfortable multitasking under pressure, quick to learn new systems, and consistently punctual and dependable. Currently seeking a part-time role alongside starting a degree at UEA this September, with full flexibility and immediate availability.

Waitress at Tai Yin (2024-07)

• Delivered fast, friendly customer service in a busy restaurant, taking accurate orders and managing guest requests under time pressure.
• Communicated clearly and efficiently between front-of-house and kitchen staff to keep orders accurate and on time.
• Handled multiple tables and tasks at once while staying calm and organised during peak service.

Volunteer Pharmacy Assistant at Community Pharmacy

6-month placement, every Saturday

• Kept a consistent weekly commitment over six months during the pharmacy's busiest trading period, demonstrating strong reliability and time-keeping.
• Supported stock control, deliveries and shelf replenishment, working accurately and efficiently as part of a team.
• Followed strict procedures around hygiene, storage and confidentiality — used to working within clear rules and standards.

Work Experience Placement at Dental Practice

1 week

• Supported front-of-house duties, helping patients feel welcome in a professional, service-focused environment.
• Observed and followed strict hygiene, cleanliness and safety protocols.

Volunteer Teacher at St. Antony's Matric School (2023-08 – 2023-08)

• Planned and delivered English lessons to young children, building confidence in front of groups and adapting communication style on the spot.
• Worked patiently and positively with people from different backgrounds.

A-Levels in Biology, Chemistry, Mathematics – Hellesdon Sixth Form (2024-09 – 2026-06)

GCSEs in Maths, English, Triple Science, Computer Science, Geography, French – Hellesdon High School (2020-09 – 2024-06)