CPO, CHAUFFEUR FOR LORD MAYOR OF LONDON
(2017-11)
- Day and night driving for client meetings and events
- Ability to plan and memorise complicated routes and maintaining vehicle in immaculate condition
- Maintaining vehicles for optimal performance and safety
- Ability to deal with personal information in a confident manner
- Driving clients children to and from school and ensuring health and safety at all times
- Managing and organising client timetable and planner
- Immaculate punctuality and attendance
- On call 24 hours a day if needed
- Driving Vintage cars
- Convoy Driving
- Advanced Driving sills
LIVE IN CHAUFFEUR FOR MANAGING DIRECTOR
(2013-01 - 2017-09)
- Day and night driving client for meetings and holiday trips
- Ability to plan and memorise complicated routes and maintaining vehicle in immaculate condition
- Maintaining vehicles for optimal performance and safety
- Ability to deal with personal information in a confident manner
- Driving children to and from school and ensuring health and safety at all times
- Planning and travelling around Europe with client for meetings and events
- Managing and organising client timetable and planner
- Picking up family members and driving business partners to airports and meetings
- Immaculate punctuality and attendance
- On call 24 hours a day if needed
PANEL STAFF MANAGER - TOWER TRANSIT
(2012-09 - 2013-01)
- Dealing with staff absences, thus reporting reason for absence and follow-ups of staff with a prolonged absence from work. Which involves the task of providing enough staff to cover any shifts, under Domestic and EU regulations
- Performing formal fact finding investigations and handling occurrence reports
- Conducting disciplinary procedures, which requires that I be unhesitant and strong-minded when I deem appropriate to hand out written warnings and suspensions
- Ensuring drivers are trained appropriately to provide a safe journey for our customers and any third parties
- Extensive use of Microsoft Word, Excel and PowerPoint
- Underwent training from Institution of Occupational Safety and Health (IOSH) and became a qualified first aider
- Participated in a team-building course, in order to strengthen my skills as a manager in leading a large team effectively
COUNTER SUPERVISOR - FIRST CENTRE WEST
(2011-01 - 2012-09)
- Maintaining health and safety in the Depot
- Gathering evidence and information in the course of an incidence and consequently providing a thorough report on the matter
- Dealing with domestic and EU driving hours, ensuring that the law is not breached if drivers are working overtime
- Prepared at all times to cover mileage as a result of absences and mechanical faults
BUS DRIVER - FIRST CENTRE WEST
(2010-09 - 2011-01)
- Providing a safe and secure journey for our customers
- Building a professional relationship with the general public
- Dealing with face-to-face interactions throughout the day
- Handling the day-to-day obstacles; Road diversions, public complaints, mechanical faults and maintaining the bus schedule. All which requires immediate and effective solutions
SALES ASSISTANT/ SUPERVISOR - ESPRIT
(2008 - 2010)
- Held multiple target-driven retail roles involving direct customer interaction
- Upholding great customer service
- Safeguarding company assets and team supervision
- Responding to queries and issues efficiently and building strong rapport with customers
SALES ASSISTANT - URBAN OUTFITTERS
(2007 - 2008)
- Dealing with customer enquires in person, over the phone and taking messages
- Ensuring work place is maintained and presented to a high standard at all times
- Outstanding communication and customer service skills
SALES ASSISTANT - RIVER ISLAND
(2005 - 2007)
- Ability to integrate and work directly with individuals at all levels
- Offering a warm and friendly welcome to customers and remaining presentable
